Aroha Technologies

Aroha Technologies

3 open positions available

1 location
2 employment types
Actively hiring
contractor
full-time

Latest Positions

Showing 3 most recent jobs
Aroha Technologies

Front End Engineer (Looker Exp is Must)

Aroha TechnologiesAnywherecontractor
View Job
Compensation$100K - 140K a year

Develop customized dashboards using React, Next.js, and Looker on cloud platforms to meet business needs. | 8+ years frontend development experience with React and Next.js, 2-3 years Looker experience, and cloud platform knowledge, preferably GCP. | Front End Engineer Location: NY or LA of Remote. Looker Is Must Job Description: - - Frontend developer with 8+ Years of relevant experience, using customized libraries with React and Next in combination with Looker for customized dashboard creation. - Possessing strong expertise in React and Next.js, and a solid understanding of backend development. - Experience working with Cloud platforms (preferably Google Cloud Platform, though other providers are acceptable). - 2 to 3 years' experience working with Looker for data visualization and building customized dashboards tailored to specific business needs. - Primary Skills/Expected Skills: Using customized libraries in React.js, Next js, Looker, Google Cloud Platform.

React
Next.js
Looker
Google Cloud Platform
JavaScript
TypeScript
REST API Development
Verified Source
Posted 1 day ago
Aroha Technologies

Director - Customer Success (Portfolio Management - Salesforce)

Aroha TechnologiesAnywherefull-time
View Job
Compensation$130K - 180K a year

Lead portfolio management to ensure customer success, drive account growth, manage delivery governance, and mentor portfolio managers across Salesforce, MuleSoft, and Tableau programs. | 10+ years experience with deep expertise in Salesforce, MuleSoft, Tableau portfolio management, customer success, growth strategy, and team leadership in a remote setting. | Role: Director, Portfolio Management (Salesforce, MuleSoft, Tableau) Location: Remote - USA Employment Type: Permanent (Full-Time) Domain/Industry: Salesforce Cloud Year of Experience: 10+ Years Overview : Reports to: Managing Director, Salesforce Director, Portfolio Management (Salesforce, MuleSoft, Tableau) - Customer Success & Growth We are seeking a Director of Portfolio Management with deep experience across Salesforce, MuleSoft, and Tableau to drive customer success, account growth, and portfolio health. This role owns outcomes across a multi-account portfolio, ensuring high CSAT on current projects, expanding footprints through aligned value roadmaps, capturing ACV, and orchestrating growth with Practices, Client Partners, and Channel teams. This position reports directly to the Managing Director of Salesforce. Requirements Responsibilities : • Customer Success and Delivery Governance • Own end-to-end portfolio health across multiple enterprise accounts (Salesforce, MuleSoft, Tableau programs) • Drive quarterly success plans per account: business objectives, value metrics, risk/mitigation, and expansion paths • Manage CSAT for all in-flight engagements; lead Executive Business Reviews (EBRs) and QBRs • Establish delivery governance (RAID, change control, dependency management) and ensure on-time, on-budget outcomes • Ensure best-practice architecture alignment across Salesforce clouds, MuleSoft API-led connectivity, and Tableau analytics Growth & ACV • Build and execute multi-year roadmaps with clients to expand use cases and platforms • Identify whitespace and expansion opportunities; convert into qualified pipeline and ACV • Partner with Sales/Client Partners for pursuit strategy, proposals, SOWs, and commercial models • Track ACV capture, renewals, and upsell using Salesforce CRM; ensure forecast accuracy and stage progression • Leverage Tableau to maintain growth dashboards (revenue, margin, CSAT, adoption) • Partner and Internal Alignment • Align with Salesforce AEs, SEs, and Success teams for co-sell, MAPs, and marketplace motions • Coordinate with MuleSoft specialists on API strategy, Center for Enablement (C4E), and reuse KPIs • Collaborate with Practice Leads for solution quality, staffing, and capability development • Work with Channel/Alliances to structure partner-led plays, MDF usage, and joint GTM • Ensure consistent messaging and positioning across Client Partners and Delivery • Value, Insights, and Reporting • Define and track customer value metrics (time-to-value, adoption, automation, API reuse, data-driven decisions) • Standardize Tableau portfolio dashboards: CSAT, delivery KPIs, risk heatmaps, ACV pipeline, utilization, margin • Use MuleSoft and Salesforce telemetry to inform executive insights and expansion narratives • Publish monthly and quarterly portfolio reports for internal leadership and client execs Operational Excellence • Maintain accurate Salesforce hygiene for accounts, opportunities, forecasts, and renewals • Drive resourcing and capacity planning across the portfolio; optimize utilization and margin • Enforce delivery frameworks, playbooks, and accelerators across engagements • Conduct post-implementation reviews; feed learnings into Practice assets and templates Team Leadership : • Lead and mentor Portfolio Managers/Engagement Leaders; establish performance goals and coaching rhythms • Build a culture of customer obsession, accountability, and continuous improvement

Customer Success
Program Management
Portfolio Management
Salesforce
MuleSoft
Tableau
Customer Operations
Team Leadership
Delivery Governance
Account Growth
Verified Source
Posted 3 days ago
AT

Director, Portfolio Management (Salesforce, MuleSoft, Tableau)

Aroha TechnologiesAnywherefull-time
View Job
Compensation$140K - 180K a year

Lead and govern portfolio health across multiple enterprise accounts, drive customer success and growth through strategic roadmaps, manage delivery governance, and lead a team of portfolio managers to ensure on-time, on-budget outcomes and high client satisfaction. | 10+ years of portfolio management experience with deep knowledge of Salesforce, MuleSoft, and Tableau platforms, strong leadership skills, ability to manage multiple enterprise accounts, drive customer success, and collaborate with sales and delivery teams. | Role: Director, Portfolio Management (Salesforce, MuleSoft, Tableau) Location: USA Employment Type: Permanent (Full-Time) Domain/Industry: Salesforce Cloud Year of Experience: 10+ Years Overview : Reports to: Managing Director, Salesforce Director, Portfolio Management (Salesforce, MuleSoft, Tableau) - Customer Success & Growth We are seeking a Director of Portfolio Management with deep experience across Salesforce, MuleSoft, and Tableau to drive customer success, account growth, and portfolio health. This role owns outcomes across a multi-account portfolio, ensuring high CSAT on current projects, expanding footprints through aligned value roadmaps, capturing ACV, and orchestrating growth with Practices, Client Partners, and Channel teams. This position reports directly to the Managing Director of Salesforce. Requirements Responsibilities : • Customer Success and Delivery Governance • Own end-to-end portfolio health across multiple enterprise accounts (Salesforce, MuleSoft, Tableau programs) • Drive quarterly success plans per account: business objectives, value metrics, risk/mitigation, and expansion paths • Manage CSAT for all in-flight engagements; lead Executive Business Reviews (EBRs) and QBRs • Establish delivery governance (RAID, change control, dependency management) and ensure on-time, on-budget outcomes • Ensure best-practice architecture alignment across Salesforce clouds, MuleSoft API-led connectivity, and Tableau analytics Growth & ACV • Build and execute multi-year roadmaps with clients to expand use cases and platforms • Identify whitespace and expansion opportunities; convert into qualified pipeline and ACV • Partner with Sales/Client Partners for pursuit strategy, proposals, SOWs, and commercial models • Track ACV capture, renewals, and upsell using Salesforce CRM; ensure forecast accuracy and stage progression • Leverage Tableau to maintain growth dashboards (revenue, margin, CSAT, adoption) • Partner and Internal Alignment • Align with Salesforce AEs, SEs, and Success teams for co-sell, MAPs, and marketplace motions • Coordinate with MuleSoft specialists on API strategy, Center for Enablement (C4E), and reuse KPIs • Collaborate with Practice Leads for solution quality, staffing, and capability development • Work with Channel/Alliances to structure partner-led plays, MDF usage, and joint GTM • Ensure consistent messaging and positioning across Client Partners and Delivery • Value, Insights, and Reporting • Define and track customer value metrics (time-to-value, adoption, automation, API reuse, data-driven decisions) • Standardize Tableau portfolio dashboards: CSAT, delivery KPIs, risk heatmaps, ACV pipeline, utilization, margin • Use MuleSoft and Salesforce telemetry to inform executive insights and expansion narratives • Publish monthly and quarterly portfolio reports for internal leadership and client execs Operational Excellence • Maintain accurate Salesforce hygiene for accounts, opportunities, forecasts, and renewals • Drive resourcing and capacity planning across the portfolio; optimize utilization and margin • Enforce delivery frameworks, playbooks, and accelerators across engagements • Conduct post-implementation reviews; feed learnings into Practice assets and templates Team Leadership : • Lead and mentor Portfolio Managers/Engagement Leaders; establish performance goals and coaching rhythms • Build a culture of customer obsession, accountability, and continuous improvement

Portfolio Management
Salesforce
MuleSoft
Tableau
Customer Success
Executive Stakeholder Management
Delivery Governance
Strategic Planning
Risk Management
Capacity Planning
Team Leadership
Verified Source
Posted 8 days ago

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