ARC Document Solutions

Manage nationwide scanning center operations and large-scale document scanning projects ensuring quality, timelines, and customer satisfaction. | Minimum 5 years leadership experience managing multiple projects with strong communication and negotiation skills. | ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-arc.com. ARC Document Solutions is seeking a dynamic and experienced National Project Manager – Scanning Services to oversee the operations of our Document Scanning Centers across the United States. The successful candidate will be responsible for sales support activities, performing customer assessments and preparing sales proposals, coordinating with customers and ARC Service Centers to deliver scanning services and Project Management of strategic projects. In this role you will: • Coordinate and support ARC's nationwide Scanning Centers to ensure consistent execution, operational efficiency, and successful project delivery • Lead and manage large-scale scanning and document conversion projects from inception through completion, ensuring all project milestones, quality standards, and timelines are achieved • Partner with customers and internal stakeholders to ensure all projects are delivered in accordance with approved Statements of Work (SOWs), contractual requirements, and service level expectations • Support Sales Representatives throughout the sales cycle by participating in customer assessments, solution design, project scoping, and proposal development • Conduct customer site assessments to evaluate document management requirements, workflow processes, project risks, and implementation strategies • Define detailed Statements of Work (SOWs), project plans, and operational requirements that align customer expectations with service delivery capabilities • Assist in negotiating and managing Master Service Agreements (MSAs), ensuring contractual terms support operational execution and customer objectives • Serve as the primary point of contact between customers, sales teams, and production operations to facilitate effective communication and issue resolution. • Monitor project performance, resource allocation, budgets, and deliverables to ensure successful outcomes and customer satisfaction. • Identify opportunities for process improvements, operational efficiencies, and best practices across all scanning and archiving projects. Requirements: • Minimum of 5 years of experience in a leadership role, preferably in document scanning solutions. • Proven track record of successfully managing multiple projects simultaneously • Excellent communication, negotiation, and interpersonal skills • Ability to prioritize tasks, meet deadlines, and adapt to changing priorities What We offer: • A generous compensation package • Annual Bonus • Comprehensive Employee benefits that include full health, dental, vision, and life insurance as well as a 401-K Plan with company matching • Excellent Company support and resources • Excellent Company Reputation - we consistently receive 5-star customer reviews • A management team that supports you and wants to see you be successful • A culture of caring for our employees If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to jobs@e-arc.com and use the words “Accommodation Request” in your subject line. We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. PM20 #LI-TF

Manage full-cycle recruitment across multiple regions, collaborate with managers, handle HR metrics and administrative tasks, and promote the company’s employment brand. | 2-5 years recruiting experience, bachelor’s degree, ATS familiarity, strong sourcing and communication skills, knowledge of employment laws, and ability to handle confidential information. | Job Title: Regional Recruiter Company: ARC Document Solutions, Inc. (NYSE: ARC) Location: 1-6 Regions Employment Type: Full-Time Pay Range: $65,000-$70,000 Website: www.e-arc.com About ARC ARC Document Solutions is a global leader in digital printing and technology services, serving over 60,000 customers across industries, with a strong focus on the architectural, engineering, and construction sectors. With 170 service centers worldwide and secure cloud-based document storage, ARC helps businesses streamline access to critical information and elevate their brand presence. Position Summary ARC is seeking a Regional Recruiter to support our continued growth and commitment to providing exceptional employment experience. This role will manage full cycle recruiting for exempt and non-exempt (hourly) positions across multiple regions, partnering closely with hiring managers and HR teammates to attract top talent and support business needs. Key Responsibilities • Manage full-cycle recruitment for assigned regions, including sourcing, screening, interviewing, and offer coordination. • Collaborate with regional managers to evaluate job openings and determine effective interview strategies. • Manage high-volume and specialized hiring across various functions (technical, business, marketing, operations, etc.) • Compile and distribute HR metrics reports (weekly, monthly, annually). • Negotiate pay rates and close deals in accordance with company goals and expectations • Document all candidate conversations for historical data and productivity reporting • Support day-to-day HR administrative tasks and employee inquiries. • Train new hires and current employees on HR policies, systems, and procedures. • Maintain confidentiality and professionalism in handling sensitive employee information. • Promote ARC’s employment brand and services to potential candidates. • Perform additional duties as assigned. Qualifications • 2–5 years of full-cycle recruiting experience, preferably in a high-tech or multi-site environment. • Bachelor’s degree in Business Administration, Human Resources, or related field. • SHRM or HRCI certification preferred. • Experience with Jobvite or similar applicant tracking systems. • Strong understanding of employment laws and regulations across multiple states. • Proven ability to recruit for roles in technology, sales, marketing, IT, and business operations. • Strong sourcing skills using platforms like LinkedIn, CareerBuilder, and Indeed; Boolean search expertise is highly desirable. • Proficiency in Microsoft Office Suite and ATS platforms. • Excellent verbal and written communication skills. • High level of integrity and ability to handle confidential information. • Strong organizational skills and attention to detail. • Self-motivated and able to work independently. • Demonstrated ability to build strong relationships with internal and external stakeholders. • Sales and closing skills are a plus. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to jobs@e-arc.com and use the words “Accommodation Request” in your subject line. We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. PM20