Apex Concierge Services Inc

Manage front desk operations and serve as primary contact for residents and guests, coordinating deliveries and ensuring safety protocols. | High school diploma and at least one year of customer service or hospitality experience, tech-savvy, professional, and flexible with shifts. | Description About Us At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties. What You’ll Do As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors. Your role is key in maintaining a secure, friendly, and efficient environment. Key Responsibilities: Greet and assist residents, guests, and delivery personnel professionally and warmly Respond promptly to inquiries and requests, in person and via phone/email Maintain front desk shift logs Coordinate services such as package deliveries, and maintenance requests Manage building communications, calendar, and reservations for amenity spaces Maintain a tidy and inviting lobby area Provide local knowledge and recommendations for restaurants, transportation, and events Assist with emergency procedures and ensure safety protocols are followed Why Join Us? Competitive hourly pay Paid time off and holiday pay Supportive and inclusive work environment Opportunities for growth in hospitality and property management Ready to welcome residents home and make a difference every day? Apply today with your resume and a brief cover letter. We can’t wait to meet you! Requirements Required: High school diploma or equivalent 1+ year of customer service, hospitality, or front desk experience Professional demeanor and excellent communication skills Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems Reliable, punctual, and able to work flexible shifts (including evenings/weekends) Ability to remain calm and composed under pressure Preferred: Experience in residential or hotel concierge roles Familiarity with Boston neighborhoods, transportation, and cultural attractions

Manage front desk operations and lobby activity as the primary contact for residents and guests. | High school diploma and at least one year of customer service or hospitality experience with proficiency in Microsoft Office and flexible availability. | Description Apex Concierge Services INC is seeking a professional, customer-focused Residential Concierge to join our team at one of our luxury residential properties in Boston, MA. As the first point of contact for residents, guests, vendors, and visitors, the Concierge plays an essential role in delivering exceptional customer service, maintaining building operations, and creating a welcoming environment for the community. This is an ideal opportunity for individuals with experience in hospitality, front desk operations, luxury residential buildings, hotels, customer service, or property management. Key Responsibilities Provide exceptional customer service to residents, guests, and vendors Greet visitors and manage front desk operations professionally and warmly Answer phones, emails, and resident inquiries promptly Manage package deliveries, visitor logs, and amenity reservations Coordinate maintenance requests and communicate with building staff Maintain accurate front desk and shift logs Monitor lobby activity and support building safety procedures Maintain a clean, organized, and welcoming lobby environment Provide local recommendations for restaurants, transportation, and events Assist with emergency response procedures when needed Qualifications Strong customer service and communication skills Professional appearance and demeanor Ability to multitask and remain organized in a fast-paced environment Reliable, punctual, and detail-oriented Experience in hospitality, concierge services, front desk, hotel, or residential property management preferred Basic computer and administrative skills required Weekend and holiday availability may be required Why Join Apex Concierge Services? Competitive hourly pay Paid time off and holiday pay Supportive team environment Growth opportunities within hospitality and property management Work in premier luxury residential communities throughout Boston If you are passionate about hospitality, resident satisfaction, and creating exceptional guest experiences, we encourage you to apply today. Submit your resume to be considered for this Concierge opportunity with Apex Concierge Services INC. Requirements Required: High school diploma or equivalent 1+ year of customer service, hospitality, or front desk experience Professional demeanor and excellent communication skills Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems Reliable, punctual, and able to work flexible shifts (including evenings/weekends) Ability to remain calm and composed under pressure Preferred: Experience in residential or hotel concierge roles Familiarity with Boston neighborhoods, transportation, and cultural attractions

Provide exceptional hospitality and manage front desk operations for residents and guests at a luxury residential community. | High school diploma with at least one year of customer service or hospitality experience, tech-savvy, and flexible availability including evenings and weekends. | Description Apex Concierge Services INC is seeking a hospitality-driven Guest Services Associate to support one of our luxury residential communities in Boston, MA. This role is ideal for individuals with experience in hospitality, hotels, restaurants, guest relations, food and beverage service, customer experience, or front desk operations who enjoy creating welcoming and memorable experiences for others. As part of our concierge and hospitality team, you will serve as a key point of contact for residents, visitors, vendors, and guests while helping maintain a professional, organized, and service-focused environment. Key Responsibilities Deliver exceptional hospitality and customer service to residents, guests, and visitors Create a welcoming arrival experience at the front desk and lobby area Respond to resident requests and guest inquiries professionally through phone, email, and in-person communication Manage deliveries, packages, guest access, and visitor coordination Support daily building operations and resident services Coordinate amenity reservations, scheduling, and community communications Maintain accurate shift reports, activity logs, and front desk documentation Partner with property management and maintenance teams to resolve service requests efficiently Monitor common areas and assist with building safety procedures and emergency protocols Maintain a polished, clean, and organized hospitality environment throughout each shift Provide recommendations for local restaurants, transportation, entertainment, and Boston attractions Qualifications Previous hospitality, hotel, restaurant, concierge, front desk, or guest services experience preferred Strong communication and interpersonal skills Professional appearance and positive attitude Ability to multitask and stay organized in a fast-paced service environment Reliable attendance and punctuality required Comfortable using email, scheduling systems, and basic computer programs Flexible availability including evenings, weekends, and holidays may be required Why Join Apex Concierge Services? Competitive hourly pay Paid time off and holiday pay Supportive team environment Growth opportunities within hospitality and property management Work in premier luxury residential communities throughout Boston If you are passionate about hospitality, resident satisfaction, and creating exceptional guest experiences, we encourage you to apply today. Submit your resume to be considered for this Concierge opportunity with Apex Concierge Services INC. Requirements Required: High school diploma or equivalent 1+ year of customer service, hospitality, or front desk experience Professional demeanor and excellent communication skills Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems Reliable, punctual, and able to work flexible shifts (including evenings/weekends) Ability to remain calm and composed under pressure Preferred: Experience in residential or hotel concierge roles Familiarity with Boston neighborhoods, transportation, and cultural attractions