Angel Care, Inc.

Assist with customer inquiries, manage duty sheets, instruct on online services, and support staff in a home care setting. | Requires at least 1 year of experience as a receptionist or office assistant in a home care agency, ability to speak a second language (preferably Russian), and ability to commute to Brooklyn, NY. | People on our team all possess a real passion for helping people. You will ensure our customers receive the level of care and attention they would expect from NY's leading home care services provider. You'll pride yourself on turning a negative into a positive, will enjoy problem solving, and will care deeply about the quality of the customer journey. You will receive excellent in-house training which will help you develop a thorough understanding of our program. The ideal candidate is someone who is upbeat, outgoing and has prior experience in home care. Additionally, we are searching for someone bi-lingual to reach out to staff to collect and process current and outstanding duty sheets, and instructing our aides on our online services such as retrieving their pay stubs, doing online in-services and using the HHA exchange application. We are looking for individuals who have patience, individuals who are organized, meticulous, a team player and eager to learn. You will be the front lines of our customer service team and will be required to use your problem solving skills to resolve customer complaints and inquiries. HHAexchange knowledge a plus! We offer competitive pay, generous time off, medical insurance, dental/vision insurance and life insurance optional. If interested, please send your resume and salary requirements. Please indicate whether you speak a second language and which language you speak. Russian speaking is preferred. Pay: $20.00 - $23.00 per hour Benefits: • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance People with a criminal record are encouraged to apply Experience: • receptionist & office assistant for a home care agency: 1 year (Required) Ability to Commute: • Brooklyn, NY 11204 (Required) Work Location: In person