Amae Health

Lead and manage regional outreach and stakeholder relationships, especially with large hospitals, and oversee team performance. | Requires 8+ years in business development or outreach, leadership experience, proficiency with CRM, Google Suite, Slack, and strong public speaking skills. | Job Description: • Design and execute multi-year citywide and regional outreach plans • Personally own and cultivate executive-level relationships with large regional safety-net hospitals • Set and manage regional enrollment targets • Lead, mentor, and provide direct supervision for the Community Engagement team • Regularly join team members in the field to provide coaching • Act as the primary escalation point for the most urgent provider and patient transition situations • Oversee the team’s use of CRM systems and Google Suite Requirements: • 8+ years of experience in business development and/or sales, community outreach, or referral management • At least 4 years in a leadership/management role • A metrics–driven leader with a history of building high-performing teams and successfully hitting growth and engagement targets • Exceptional public speaking skills and the ability to influence stakeholders at all levels • Proficiency in CRM tools, Google Suite, and Slack • Current driver’s license and reliable transportation for travel to our active markets on the East and West Coasts Benefits: • Comprehensive Medical, Dental, & Vision Insurance • Unlimited Paid Time Off • Short-Term and Long-Term Disability Insurance • Commuter Benefits • 12 Weeks Paid Parental Leave – Available to both birthing and non-birthing parents • 401(k) Retirement Plan • 11 company holidays • FSA & HSA savings programs

Lead and develop community engagement strategies, build institutional partnerships, and oversee outreach teams to support mental health care access. | Over 8 years of experience in community outreach or business development, with at least 4 years in leadership, and proficiency with CRM and remote team management. | Transforming the lives of those affected by severe mental illness At Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation's top academic medical centers we've pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients' well-being, we help them not just survive, but truly thrive. Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale. The Team: At Amae we are a collective of healthcare leaders on a mission to create a radically different patient-first behavioral health care model that truly transforms patient's lives by integrating care delivery, patient experience, cutting edge technology and research. Join a team of operators, builders and technologists from One Medical, Forward Health, Stanford, Hinge Health, Palantir, The Four Seasons, and Brightline as we redefine care for the most vulnerable populations - across the nation, at scale. The Opportunity: Amae Health is seeking a strategic and high-energy Director of Community Engagement and Clinical Outreach to lead our market growth and community-facing operations. As we scale our innovative care model for individuals with severe mental illness (SMI), we need a seasoned leader who can build a high-performing outreach engine from the ground up. In this role, you aren't just a manager, you are a "player-coach". You will be responsible for the professional development and performance of the Clinical Outreach and Treatment Placement Specialists while personally spearheading high-level institutional partnerships. You must be willing to "roll up your sleeves," whether that means coaching a team member through a complex referral or personally visiting an emergency department to facilitate a critical patient transition. What You Will Work On: Strategic Leadership & Market Growth (40%) • Market Strategy: Design and execute multi-year citywide and regional outreach plans in close collaboration with clinical staff and executive leadership for both existing markets and new market launches • Institutional Partnerships: Personally own and cultivate executive-level relationships with large regional safety-net hospitals, health systems, and key community agencies (e.g., NAMI) • Performance Oversight: Set and manage regional enrollment targets, evaluating the effectiveness of outreach initiatives and pivoting strategies to ensure consistent growth People Management & Coaching (40%) • Team Development: Lead, mentor, and provide direct supervision for the Community Engagement team, fostering a culture of accountability, empathy, and excellence • Field Coaching: Regularly join team members in the field—hospitals and outpatient clinics —to provide real-time coaching and ensure the "Amae way" is represented in every interaction • Hiring & Onboarding: Lead the recruitment and training efforts for new outreach staff as Amae expands into new territories Operations & Clinical Collaboration (20%) • Complex Care Coordination: Act as the primary escalation point for the most urgent or difficult provider and patient transition situations, ensuring rapid and seamless transitions into care • Cross-Functional Alignment: Work alongside clinical leads to ensure the referral pipeline is synchronized with clinic capacity and patient needs • Data-Driven Leadership: Oversee the team's use of CRM systems and Google Suite to ensure all activities are documented accurately and used to inform strategic decisions About You: You are a visionary leader who remains grounded in the day-to-day work of community service. You build trust rapidly with both your team and external partners, and you are motivated by the challenge of transforming the lives of those with complex mental health needs. You lead by doing and thrive in high-pressure, mission-driven environments What You'll Have: • Experience: 8+ years of experience in business development and/or sales, community outreach, or referral management, with at least 4 years in a leadership/management role. • Proven Results: A metrics–driven leader with a history of building high-performing teams and successfully hitting growth and engagement targets • Communication Mastery: Exceptional public speaking skills and the ability to influence stakeholders at all levels, from social workers to C-suite executives • Operational Agility: Proficiency in CRM tools, Google Suite, and Slack to manage a remote and mobile team • Mobility: Current driver's license and reliable transportation for travel to our active markets on the East and West Coasts (Los Angeles, SF Bay Area, Raleigh, NY, soon Boston); travel expected ~30% of the time What We Provide: Amae Health is proud to offer a comprehensive benefits package to take care of you now and in the future, focusing on your personal, financial and professional wellness. • Comprehensive Medical, Dental, & Vision Insurance • Unlimited Paid Time Off • Short-Term and Long-Term Disability Insurance • Commuter Benefits • 12 Weeks Paid Parental Leave – Available to both birthing and non-birthing parents • 401(k) Retirement Plan • 11 company holidays • FSA & HSA savings programs Amae Health is committed to fair and equitable compensation practices. Total compensation for this role includes a base salary and an annual bonus. Base salary is determined by the employee's primary work location and aligned with local market costs. Actual compensation packages are tailored to each candidate's experience and professional level, and it is not typical for individuals to be hired at or near the top of the range. Factors that inform compensation include, but are not limited to, job-related knowledge and skills, depth of experience, certifications, degrees, licensure, and specific work location. Salary Range by Geographic Tier: • Tier 1: $165,000 – $225,000 • Tier 2: $148,500 – $202,500 • Tier 3: $132,000 – $180,000 More About Amae: 'Amae', pronounced 'Ah-mai', is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we're building. We're a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model's success is predicated upon achieving outcomes for our patients, not on the volume of services provided. Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

Leading healthcare programs, strategic planning, and operational management for a multi-site healthcare organization. | Extensive leadership experience in healthcare, P&L management, scaling organizations, stakeholder management, and familiarity with healthcare systems and technology. | Transforming the lives of those affected by severe mental illness At Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation’s top academic medical centers we’ve pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients’ well-being, we help them not just survive, but truly thrive. Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale. The Team: At Amae we are a collective of healthcare leaders on a mission to create a radically different patient-first behavioral health care model that truly transforms patient’s lives by integrating care delivery, patient experience, cutting edge technology and research. Join a team of operators, builders and technologists from One Medical, Forward Health, Stanford, Hinge Health, Palantir, The Four Seasons, and Brightline as we redefine care for the most vulnerable populations - across the nation, at scale. The Opportunity: We are growing our presence on the West Coast and are looking to hire a Regional Vice President - West to lead the people, programs and systems that fuel our success. Reporting to the COO, the VP is accountable for building and supporting the Amae Health Model across Northern and Southern California and future PST markets, meeting and exceeding key operational deliverables, acting as a steward to our resources and modeling the Amae way to our teams. What you will work on: Care Delivery: Foster an environment of excellence in care delivery through modeling, teaching and reinforcing the behaviors that elevate how we engage with our patients and define service delivery as an organization. Clinical Partnership: Work closely with clinical leadership to deliver high quality care for complex patients, ensuring our members unique needs are met with empathy and expertise. Strategic Planning & Execution: In partnership with clinical and operational stakeholders, devise and implement strategic initiatives to elevate quality of care, member outcomes, and cost-efficiency. Your vision will guide the continuous evolution of our service delivery. P&L Management: Work closely with growth, finance, and clinical leaders to foster a healthy business, including driving revenue, managing costs, and ultimately directing strategy to drive healthy care margins. About You: You are a healthcare innovator who thrives in high-growth environments and can lead through change. You know what “good” looks like, what makes the business tick, and take pride in developing teams that provide care that exceeds expectations. You’re results-oriented, have experience defining and developing playbooks to support your teams in achieving organizational goals and are adept at navigating the ambiguity that comes with an early stage startup. High EQ and low ego, you are equally at ease leading or doing, and enjoy working with a team that does the same. If you have a growth mindset, and are excited by the opportunity to build ground-up systems that support an innovative care model, we would love to hear from you! What you’ll have: Based in the San Francisco Bay Area with knowledge of local healthcare ecosystem, expertise in behavioral health/SMI care is preferred but not required 5+ years of leadership experience in a multi-site innovative healthcare delivery environment, 2+ years managing managers of patient facing teams across multiple locations Expertise in leading high growth organizations + scaling business; launching new sites, expanding patient volume, building infrastructure, teams and systems, with experience working in a VC or PE backed environment required Experience with commercial payor models and an understanding of related revenue drivers Skilled at stakeholder management, with experience navigating relationships with internal stakeholders (physicians, clinicians and non-clinical teams) and external stakeholders (referral partners, joint ventures, payors, etc.) P&L management experience Experience launching and supporting new technologies MBA, MHA, or related graduate degree preferred This is a full-time role based in the Bay Area and anchored to our San Mateo and Los Altos clinics a well as our corporate HQ in San Francisco. Travel to Los Angeles along with other existing and future Amae Health clinic locations is anticipated. What we provide: Health Insurance: Comprehensive medical, dental & vision plans Competitive compensation Employee Assistance Program 401(k) FSA & HSA savings programs Short & long-term disability Pre-tax commuter assistance program Unlimited paid time off (PTO) Parental Leave - 12 weeks for birth and non birth parent 11 company holidays Amae Health is committed to fair and equitable compensation practices. Base salary range for this role is $162,000 to $219,000 per year based on a full-time schedule and the compensation package will include equity. Actual compensation packages are based on several factors that are unique to each candidate's experience and professional leveling and it is not typical for an individual to be hired at or near the top of the range. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications, degrees, licensures, and specific work location. More About Amae: 'Amae', pronounced ‘Ah-mai’, is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we’re building. We’re a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model’s success is predicated upon achieving outcomes for our patients, not on the volume of services provided. Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.