Agios Pharmaceuticals

Lead market research and competitive intelligence to inform brand and portfolio strategy across rare disease portfolio. | 8+ years in biopharmaceutical market research and competitive intelligence with expertise in primary and secondary research, leadership, and cross-functional collaboration. | Associate Director, Competitive Intelligence & Market Research, Commercial Operations & Analytics Who We Are At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture – one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion – because our differences shape how we hire, collaborate, and innovate. Our team’s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific – it’s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X. The impact you will make Agios is searching for a dynamic Associate Director, Competitive Intelligence & Market Research, to join our Commercial Operations & Analytics team. This role leads the market research and competitive intelligence functions across our marketed and pipeline portfolio, spanning rare and genetically defined diseases. It builds the customer, market, and competitive understanding that informs brand and portfolio strategy – designing and executing primary and secondary research, and systematically tracking the competitive landscape across in-line and pipeline dynamics. This is a highly visible, cross-functional role that turns external signals into clear, actionable insight for the organization. The Associate Director, Competitive Intelligence & Market Research partners broadly across the organization – marketing, medical affairs, market access, advanced analytics, etc. – to ensure strategy and execution are grounded in a deep understanding of customers and a sharp read of the competitive environment. What You Will Do • Lead primary market research, qualitative and quantitative to build the foundational customer understanding for pre-launch and in-line brands • Integrate primary research with secondary data analytics into clear, actionable insights that inform brand and commercial strategy and proactively anticipate the organization’s next questions • Provide an objective assessment of the external environment and recommend strategies and tactics to strengthen positioning and respond to competitor dynamics • Lead competitive intelligence for the portfolio – systematically monitor competitor activity across in-line and pipeline dynamics (clinical, regulatory, commercial, and scientific congress developments) and translate the implications into clear, actionable recommendations • Apply practical AI and scalable approaches to accelerate competitive monitoring, alerting, and synthesis, and deliver timely competitive read-outs to cross-functional teams and leadership • Partner with brand and commercial teams on strategy development and tactical execution across the product lifecycle, contributing customer and competitive insight to launch planning and readiness • Participate in key cross-functional teams – early commercial, brand, and portfolio – to ensure strategic decisions reflect market intelligence and customer insight • Act as an internal consultant across marketing, sales, market access, medical, clinical, regulatory, finance, and advanced analytics • Direct third-party research vendors effectively, on time and within budget What You Bring • 8+ years of experience in market research and competitive intelligence in the biopharmaceutical industry, with hands-on depth in primary market research and secondary data analytics; bachelor’s degree required; advanced degree (e.g., MBA) preferred • Demonstrated expertise designing and executing primary market research (qualitative and quantitative) and integrating it with secondary data into actionable insight that shapes commercial strategy • Experience leading competitive intelligence across a portfolio, with the ability to synthesize and communicate implications succinctly to varied audiences; familiarity with practical AI applications to competitive intelligence preferred • Launch experience strongly preferred – pre-launch, launch, and post-launch – with an understanding of cross-functional dependencies and processes • Strong analytical and quantitative skills, including the ability to draw insight from complex claims and secondary datasets • Inquisitive, strategic mindset; able to challenge assumptions, go beyond the obvious answer, and turn ambiguous business questions into actionable plans • Strong cross-functional collaboration and influencing skills; comfortable partnering across marketing, medical affairs, market access, clinical, and advanced analytics • Excellent communication skills; able to distill complex analyses into clear narratives and recommendations, with confidence in front of executive-level audiences • Experience in rare or genetically defined diseases preferred; experience managing third-party research vendors on time and within budget Concerned that you don’t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other’s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening! Work Location Location Agnostic: Work location for this role is based on employee’s individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events/meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate with the above job description. What we will give you: • Deliberate Development. Your professional growth as one of our top priorities. • Flexibility. We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best. • Premium benefits package. We invest in the health, well-being, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website. • Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance. • The current base salary range for this position is expected to be between $153,541 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. • Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries. • Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce. • Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked. Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.

Provide disease and product education to patients and healthcare professionals, deliver educational programs, collaborate cross-functionally, and document activities in CRM tools. | Bachelor’s degree in nursing or related clinical field, 5+ years clinical experience with sickle cell or hematology patients, strong communication skills, and willingness to travel up to 50%. | Who we are: Agios is a biopharmaceutical company that is fueled by connections. We thrive in a supportive, fun, and flexible environment full of people empowered to bring their whole selves to work. We care deeply about our work, each other, and the patients who count on us. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives. In the U.S., Agios markets a first-in-class pyruvate kinase (PK) activator for the treatment of hemolytic anemia in adults with PK deficiency. Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. The impact you will make: The Clinical Nurse Educator (CNE) is responsible for establishing strong working relationships with patients, healthcare professionals and internal partners. The CNE will utilize their professional skills and clinical experience to present Agios support services, disease state education resources, disease state messaging. The CNE will also gain insights from clinical teams and office staff supporting patients with sickle cell disease to further their understanding of the disease burden associated with sickle cell disease and the types of support they need for their patients. The CNE also supports the patient centric business model by providing disease and product education to patients and families affected by genetic disease for which Agios provides a treatment option. Preferred location: close to a major city and hub airport What you will do: • The CNE will work closely with patients, families and care teams to provide in-depth education and resources to support and empower patients/caregivers living with sickle cell disease. • Provide opportunities to make connections with other patients and caregivers affected by sickle cell disease. • Deliver educational programs (in person or virtually) with patients, families and caregivers affected by sickle cell disease. • Utilize approved messaging during engagements with healthcare professionals to provide disease state education and raise awareness of sickle cell disease and the role of the Clinical Nurse Educator. • Effectively collaborate with cross functional partners (Hemolytic Anemia Specialists (and Patient Support Managers) on complex patient and customer issues. • Collaborate with Agios advocacy team (Patient Community Ambassadors) to identify regional diseases state education initiatives • Collaborate effectively with team members to address needs and enhance process improvement opportunities. • Timely follow up on committed appointments internally / externally • Delivers activity updates to regional colleagues, ensuring effective cross-functional collaboration within the regional team to support initiatives. • Document all activities in appropriate CRM tools to facilitate the tracking of key metrics. • Ensure all activities are conducted in a manner that is compliant with industry rules, regulations and Agios policies. What you bring: • Bachelor’s degree, clinical background in nursing, an advance practice provider, Genetic Counseling. Experience working with Sickle Cell disease patients/clinics. • 5+ years of related experience, including supporting patients. Hematology or rare disease background, Sickle Cell disease experience preferred. • Exceptional communications skills (written, verbal and presentation) • Ability to think strategically, work independently and collaborate across a diverse cross functional team, exhibiting a result driven mindset. • Ability to travel in the US (up to 50% travel) Concerned that you don’t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other’s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening! Work Location: Location Specific – Field/Remote: This is a remote based field position. Employees in field roles must reside within their designated territory. Regular conversations with manager are encouraged to ensure alignment on in-person presence/expectations. Travel may be required commensurate to the above job description and/or to attend team meetings and other company events. What we will give you: • Deliberate Development. Your professional growth as one of our top priorities. • Flexibility. We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best. • Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website. • Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance. • The current base salary range for this position is expected to be between $127,219 and $190,828 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. • Competitive performance-based compensation. This includes both short- and long-term incentives that are connected to our business strategy. • Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries. • Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce. • Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked. Remote Skills: Administrative Skills, Anemia, Bond Market, Business Model, Business Strategy, Clinical Nursing, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relations, Customer Relationship Management (CRM) Systems, Disease, Diversity, Drug Development, Genetic Diseases, Genetics, Healthcare, Hematology, Leadership, Medical Products, Metrics, Nursing Management, Patient Education, Pediatrics, Presentation/Verbal Skills, Process Improvement, Program Planning, Psychology, Regulations, Time Management, Training/Teaching, Willing to Travel, Writing Skills About the Company: Agios Pharmaceuticals