Academy Sports + Outdoors

Manage store operations, lead and develop team members, ensure customer satisfaction, and meet sales and operational goals. | Bachelor's degree preferred, 3+ years retail management experience, strong supervisory skills, knowledge of inventory and payroll systems, compliance with safety and legal regulations. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is the make it easier for everyone to enjoy more sports and outdoors. The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations, which includes Asset Protection, Cashiers, Loss Prevention, Inventory Control and Maintenance. It directs and coordinates activities through subordinate team leads and other employees. It is a leadership position and is expected to effectively drive the overall performance of the store and store Operations through the effective supervision, communication and coordination of the team members. Through this important work, the Operations Manager leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose. Job Description: Education: Bachelor’s degree in related field preferred. Work Experiences: At least three years of relevant work experience required. Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Other Requirements: Must meet federal and state requirements for selling and processing firearms transactions Must meet requirements to qualify to obtain/maintain FOID card (Illinois only) Skills: Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. Excellent customer service orientation. Effective problem solving and communication with customers and team members. Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. Writes reports, business correspondence and procedure manuals. Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. Applies common sense understanding and reasoning to make appropriate, timely decisions. Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: Overall management responsibility for the execution and operational excellence of the entire store. Management responsibility for the store Operations and actively participates in the personnel decisions of Operations team members, including, but not limited to, employee selection, training, discipline, termination and development. Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers. Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members. Manages workforce productivity, efficiency and process improvement projects and initiatives. Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. Ensures the completion of departmental zoning and adherence to department, store and Company standards. Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. Required to complete Firearms Sales Certification training. Required to complete Power Industrial Truck Certification training. Successful completion of Academy Leadership University. Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. Required to learn, understand and enforce company policies, procedures and safety rules. Adheres to company work hours, policies, procedures and rules applicable to management-level employees. Duties may change, and the Operations Manager may be required to perform other duties as assigned. Physical Requirements & Attendance Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. Occasionally climb or balance, or stoop, kneel, crouch and crawl. Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. Academy® Sports + Outdoors is one of the nation’s largest sporting goods and outdoor retailers. It’s no surprise that we not only know how to create experiences for our customers, but for our team members as well. Understanding our people and the things that matter to them the most has been at the core of the Academy® culture for over 80 years. With more than 22,000 team members, we take pride in creating a workplace environment that values hard work, commitment, and growth.

Complete a multi-week training program to prepare for full store management, including overseeing departments, staffing, sales targets, compliance, and operational goals. | At least three years of relevant management experience, strong leadership and communication skills, business knowledge, and ability to learn company policies and firearms sales certification. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Manager in Training (MIT) program is a blended-learning, multi week program focused on immersing a manager in all aspects involved in managing a multi-million dollar business for the company The MIT must successfully complete the training program to be moved on into a Manager role. Job Description: Education: Bachelor’s degree in related field preferred. Work Experiences: At least three years of relevant work experience required. Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Skills: Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. Excellent customer service orientation. Effective problem solving and communication with customers and team members. Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. Writes reports, business correspondence and procedure manuals. Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. Applies common sense understanding and reasoning to make appropriate, timely decisions. Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: Full-time position averaging 45-50 hours/week. Preparation for management responsibility of the entire store. Learning Management responsibility for all departments and actively participates in understanding personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. Responsible for learnings how to oversee and execute all department expectations including, but not limited to: staffing, customer service, more options, display audit reports, zone integrity and recovery standards, display specifications, visual merchandising & signage, stocking and replenishment standards, mismate program expectations, and merchandise guidelines. Provides departmental direction to the Sales team and learns daily supervisory practices to ensure that exceptional customer service is the priority of interaction with customers. Learns how to develop and implement strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members. Gains understanding of workforce productivity, efficiency and process improvement projects and initiatives. Becomes proficient in holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. Ensures the completion of departmental zoning and adherence to department, store and Company standards. Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. Acquires knowledge of auditing firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. Required to complete Firearms Sales Certification training. Required to learn, understand and enforce company policies, procedures and safety rules. Adheres to company work hours, policies, procedures and rules applicable to management-level employees. Duties may change and may be required to perform other duties as assigned. Physical Requirements & Attendance Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. Occasionally climb or balance, or stoop, kneel, crouch and crawl. Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. Academy® Sports + Outdoors is one of the nation’s largest sporting goods and outdoor retailers. It’s no surprise that we not only know how to create experiences for our customers, but for our team members as well. Understanding our people and the things that matter to them the most has been at the core of the Academy® culture for over 80 years. With more than 22,000 team members, we take pride in creating a workplace environment that values hard work, commitment, and growth.

Complete a multi-week training program to prepare for full store management including staffing, customer service, sales targets, compliance, and operational goals. | At least three years of relevant management experience, strong leadership and communication skills, business understanding, and ability to learn and enforce company policies. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Manager in Training (MIT) program is a blended-learning, multi week program focused on immersing a manager in all aspects involved in managing a multi-million dollar business for the company The MIT must successfully complete the training program to be moved on into a Manager role. Job Description: Education: Bachelor’s degree in related field preferred. Work Experiences: At least three years of relevant work experience required. Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Skills: Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. Excellent customer service orientation. Effective problem solving and communication with customers and team members. Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. Writes reports, business correspondence and procedure manuals. Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. Applies common sense understanding and reasoning to make appropriate, timely decisions. Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: Full-time position averaging 45-50 hours/week. Preparation for management responsibility of the entire store. Learning Management responsibility for all departments and actively participates in understanding personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. Responsible for learnings how to oversee and execute all department expectations including, but not limited to: staffing, customer service, more options, display audit reports, zone integrity and recovery standards, display specifications, visual merchandising & signage, stocking and replenishment standards, mismate program expectations, and merchandise guidelines. Provides departmental direction to the Sales team and learns daily supervisory practices to ensure that exceptional customer service is the priority of interaction with customers. Learns how to develop and implement strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members. Gains understanding of workforce productivity, efficiency and process improvement projects and initiatives. Becomes proficient in holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. Ensures the completion of departmental zoning and adherence to department, store and Company standards. Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. Acquires knowledge of auditing firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. Required to complete Firearms Sales Certification training. Required to learn, understand and enforce company policies, procedures and safety rules. Adheres to company work hours, policies, procedures and rules applicable to management-level employees. Duties may change and may be required to perform other duties as assigned. Physical Requirements & Attendance Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. Occasionally climb or balance, or stoop, kneel, crouch and crawl. Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. Academy® Sports + Outdoors is one of the nation’s largest sporting goods and outdoor retailers. It’s no surprise that we not only know how to create experiences for our customers, but for our team members as well. Understanding our people and the things that matter to them the most has been at the core of the Academy® culture for over 80 years. With more than 22,000 team members, we take pride in creating a workplace environment that values hard work, commitment, and growth.

Manage overall store operations with a focus on supervising Hardlines Sales team, driving sales targets, and ensuring operational excellence. | Requires at least three years of relevant management experience, strong supervisory skills, business acumen, and ability to manage a large team, with preferred bachelor's degree and certifications. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Hardlines Sales Manager position is responsible for the overall management and execution of operational excellence for the entire store, with additional specific focus on supervision and management of team members in Hardlines Sales (which include Camping, Fishing & Hunting, Outdoor, Firearms, and Team Sports). It directs and coordinates activities through subordinate team leads and other team members. It is a leadership position and is expected to effectively drive the overall performance of the store through the effective supervision, communication and coordination of the team members. Through this important work, the Hardlines Sales Manager leads the team and drives the goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose. Job Description: Education: Bachelor’s degree in related field preferred. Work Experiences: At least three years of relevant work experience required. Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Skills: Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. Excellent customer service orientation. Effective problem solving and communication with customers and team members. Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. Writes reports, business correspondence and procedure manuals. Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. Applies common sense understanding and reasoning to make appropriate, timely decisions. Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: Full-time position averaging 45-50 hours/week. Overall management responsibility for the execution and operational excellence of the entire store. Management responsibility for Hardlines Sales and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. Provides departmental direction to the Hardlines Sales team and daily supervisory oversight to Team Leads and team members to ensure that exceptional customer service is the priority of interaction with customers. Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members. Manages workforce productivity, efficiency and process improvement projects and initiatives. Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. Ensures the completion of departmental zoning and adherence to department, store and Company standards. Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. Required to complete Firearms Sales Certification training. Required to complete Power Industrial Truck Certification training. Successful completion of Academy Leadership University. Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. Required to learn, understand and enforce company policies, procedures and safety rules. Adheres to company work hours, policies, procedures and rules applicable to management-level employees. Duties may change and Sales Manager may be required to perform other duties as assigned. Physical Requirements & Attendance Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. Occasionally climb or balance, or stoop, kneel, crouch and crawl. Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. Academy® Sports + Outdoors is one of the nation’s largest sporting goods and outdoor retailers. It’s no surprise that we not only know how to create experiences for our customers, but for our team members as well. Understanding our people and the things that matter to them the most has been at the core of the Academy® culture for over 80 years. With more than 22,000 team members, we take pride in creating a workplace environment that values hard work, commitment, and growth.

Lead industrial engineering initiatives to improve labor productivity, optimize material handling, drive continuous improvement, and manage engineering teams across distribution centers. | Bachelor's degree in relevant field, 10+ years industrial engineering experience with 7+ years leadership, expertise in Lean principles, financial acumen, and experience in retail distribution environments. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Director of Industrial Engineering is a strategic and results-oriented role that leads process improvement and engineering initiatives across a growing distribution network. This high-impact leadership role focuses on maximizing labor productivity, optimizing material handling systems, and developing a high-performing engineering team to support dynamic retail operations. Reporting to the Vice President of Supply Chain Strategy, the Director will shape and execute engineering strategies that directly support enterprise supply chain and retail growth objectives, driving innovation, operational excellence, and long-term efficiency across the network. Job Description: Education • Bachelor's degree in Industrial Engineering, Supply Chain, Operations, or a related field (Master's degree preferred). • Lean Six Sigma certification is a plus. Work Experience • 10+ years of progressive experience in industrial engineering, with a strong background in retail distribution or fulfillment environments. • 7+ years of leadership experience managing engineering teams and large-scale, cross-functional projects. Skills • Demonstrated success in improving labor productivity, implementing materials handling equipment (HME) solutions, and standardizing operational processes. • Deep understanding of Lean principles and continuous improvement methodologies. • Strong financial and analytical skills, with the ability to influence executive decision-making through compelling business cases and data-driven insights. • Proven ability to collaborate across departments and influence stakeholders at all levels. • Experience supporting the design and launch of new distribution centers. Key Responsibilities • Drive labor productivity by leading the development and implementation of labor standards, process improvements, and productivity metrics across all distribution centers. • Partner with operations leadership to identify efficiency opportunities and deploy data-driven solutions aligned with fulfillment goals. • Own labor performance outcomes by driving continuous improvement and accountability across the network. • Optimize Material Handling Equipment (MHE) by evaluating and integrating MHE technologies-including conveyors, pick modules, sortation systems, and automation-to meet distribution demands. • Collaborate with engineering, operations, and Information Technology (IT) to ensure equipment supports network strategies and operational goals. • Continuously optimize system configurations to improve throughput, accuracy, and safety • Lead Continuous Improvement Initiatives • Foster a culture of operational excellence through Lean, Six Sigma, and other improvement methodologies. • Facilitate process improvement workshops and build a framework to prioritize and measure initiatives across the network. • Standardize Operating Procedures • Oversee the creation and ongoing improvement of Standard Operating Procedures (SOPs) for warehouse and engineering processes. • Ensure alignment with safety standards, best practices, and retail-specific requirements. • Partner with training and operations teams to ensure consistent adoption and execution • Apply Financial Acumen by translating engineering initiatives into business cases with clear ROI, cost savings, and capital implications. • Collaborate with finance to forecast budgets, evaluate capital investments, and track performance against targets. • Support data-informed decision-making aligned with company strategy. • Build and lead a high-performing team by recruiting, developing, and mentoring a team of industrial engineers focused on retail distribution and fulfillment. • Promote a culture of accountability, innovation, and cross-functional collaboration. • Ensure strong alignment with operations, planning, merchandising, IT, and other key functions. • Support new distribution center development by providing technical leadership in the design, layout, and launch of new distribution centers and support facilities. • Use data modeling to inform throughput, slotting, and material flow decisions. • Coordinate with vendors, architects, and internal stakeholders to ensure scalable, efficient, and high-performing facilities. Physical Requirements & Attendance • Regular attendance is required. • Flexibility to support business needs, including variable work hours. • Adequate hearing and vision to perform job duties. • Adherence to company policies, procedures, and professional conduct standards. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Plan, implement, and manage supply chain strategies and projects including distribution network and warehouse optimization. | Bachelor's degree in supply chain or related field, 5+ years project management in logistics or supply chain, proficiency in supply chain systems, and preferred certifications like Lean Six Sigma or PMP. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Project Manager Supply Chain Strategy will play an integral role in optimizing and streamlining ASO’s supply chain operations. The role will be responsible for implementing and managing supply chain strategies that align with the company’s overall objectives. The role requires a deep understanding of supply chain operations, logistics, and inventory management. The role will collaborate with various internal and external stakeholders to ensure the successful planning, implementation and tracking of medium to large scale projects. Job Description: Education: Bachelor's or master's degree in supply chain, Business Administration, or a related field. Work Experiences: 5+ years of relevant project management experience in Logistics, Operations, Warehousing, or Distribution, preferably within retail or supply chain space. Skills: Strong presentation skills and proficiency in PowerPoint to effectively communicate ideas and deliver impactful presentations. Strong analytical and detail-oriented skills. Experience with and knowledge of supply chain systems (YMS, WMS, TMS, etc.). Lean Six Sigma and/or PMP Certifications preferred. Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external. Self-motivated, with the ability to work on multiple programs and projects in a fast-paced environment. Ability to partner with people at all levels of an organization to design and implement programs and solutions. Responsibilities: Work with key stakeholders in the planning and execution of long-range strategic supply chain initiatives. Planning and execution of ASO’s distribution network strategies, including store realignments, location analysis, and port strategy. Oversee all aspects of a distribution center opening including strategic planning, resource allocation, vendor management, and performance tracking to ensure the building is operational on time and within budget. Execution of strategic and tactical transportation optimization initiatives including, load optimization, mode shifts, and route optimization. Implementation of warehouse optimization strategies including layout optimization, systems implementation, automation (MHE), slotting optimization, and cross-docking. Coordination and collaboration with the Enterprise Project Management Office (EPMO) to ensure project management practices align with the company’s strategic goals. Coordinate with cross-functional teams, including procurement, logistics, operations, IT, and finance, to ensure project alignment with overall business objectives. Implement risk management strategies to identify potential project risks, assess their impact, and develop mitigation plans. Maintains communications on a regular and timely basis, ensuring that all project participants are informed of project status, problems, and required actions. Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective actions. Utilize advanced supply chain software and technology tools for project management, forecasting, and data analysis to improve decision-making (e.g. MPP). Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures, and rules governing professional staff behavior Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. Academy® Sports + Outdoors is one of the nation’s largest sporting goods and outdoor retailers. It’s no surprise that we not only know how to create experiences for our customers, but for our team members as well. Understanding our people and the things that matter to them the most has been at the core of the Academy® culture for over 80 years. With more than 22,000 team members, we take pride in creating a workplace environment that values hard work, commitment, and growth.

Lead and maintain monitoring platforms architecture, design, alerting, integration, compliance, and training for high-volume e-commerce and retail environments. | Bachelor's degree or equivalent, 5+ years enterprise monitoring platform experience, certifications preferred, strong skills in Splunk, Dynatrace, SolarWinds, scripting, and IT infrastructure knowledge. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Engineer of Monitoring Systems is a critical role responsible for the architecture, administration, and continuous improvement of our mission-critical monitoring and observability platforms. This individual will ensure robust, end-to-end visibility across our entire technology stack, supporting high-volume e-commerce, corporate, and retail store operations. Job Description: Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience Relevant industry certifications (e.g., Splunk Certified Admin, Dynatrace Associate/Professional, Cisco/AWS/GCP certifications) are a strong plus Work Experiences: 5+ years of hands-on, enterprise-level experience administering major monitoring platforms (Splunk, Dynatrace, SolarWinds) Proven experience in a large-scale retail, e-commerce, or high-transaction environment is highly desirable Working knowledge of operating systems, which include, but are not limited to, Microsoft Windows, RedHat & Ubuntu Linux Working knowledge of databases, networking, virtualization, and server hardware concepts Working knowledge of application technologies, which include, but are not limited to: Java, .NET, IIS, WebSphere, middleware Experience with offshore teams preferred Skills: Expert knowledge of Splunk administration with multi-instance cluster deployments and advanced query language (SPL), DBConnect, IT Service Intelligence, and custom Apps Deep hands-on experience with Dynatrace (SaaS or Managed) for Application Performance Monitoring (APM), Real User Monitoring (RUM), and Synthetic Monitoring, Custom service monitoring, custom Notebooks, build Workflows, Grail Proficiency in managing and configuring SolarWinds modules (e.g., NPM, SAM, NCM, DPA) for network and server, database performance, and capacity management Strong understanding of IT infrastructure domains (e.g., cloud networking, virtualization, Windows/Linux OS, database management & security vulnerability management) Scripting proficiency (Python, PowerShell, or Bash) for automation with API & SNMP integration tasks Responsibilities: Platform Leadership: Serve as the subject matter expert (SME) for our core monitoring platforms, including Splunk, Dynatrace, and SolarWinds Architecture & Design: Design, implement, and maintain the health, performance, and security of monitoring tool infrastructure across cloud and on-premises environments Alerting & Automation: Architect and deploy advanced alerting, correlation, and notification strategies to enable proactive incident response and root cause analysis (RCA) E-commerce & Retail Focus: Develop specialized dashboards and monitoring protocols for our high-traffic e-commerce platform and thousands of retail POS/network devices Integration & Consolidation: Drive initiatives to integrate monitoring tools and consolidate data streams, reducing complexity and increasing operational efficiency Compliance & Capacity: Manage tool licensing, capacity planning, and platform upgrades while ensuring systems adhere to internal security and compliance standards Vulnerability Management: Track potential security vulnerabilities, identify & remediate, adhering to organizational security standards Documentation & Training: Create and maintain comprehensive platform documentation, runbooks, and provide advanced training and support to application and operations teams Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures, and rules governing professional staff behavior Regular office attendance is required Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. Academy® Sports + Outdoors is one of the nation’s largest sporting goods and outdoor retailers. It’s no surprise that we not only know how to create experiences for our customers, but for our team members as well. Understanding our people and the things that matter to them the most has been at the core of the Academy® culture for over 80 years. With more than 22,000 team members, we take pride in creating a workplace environment that values hard work, commitment, and growth.