4Consulting, Inc.

Provide first-level technical support and manage tickets under established procedures. | Entry-level position requiring a bachelor's degree or equivalent experience and familiarity with JIRA ticketing system. | Job Title: Network and Computer Systems Administrators Location: Round rock, TX / Remote Employer: 4Consulting, Inc. Position Type: Full-time Worksite: Remote within U.S. Position Summary 4Consulting, Inc. is seeking a qualified Network and Computer Systems Administrators to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the client’s project requirements and company delivery standards. Essential Duties and Responsibilities Provides first-level technical support, password resets, basic hardware/software troubleshooting, ticket creation, and user assistance under established procedures. Minimum Qualifications The position requires: Requirement Internal Advertisement Language Education Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field, or equivalent combination of education and experience. Experience 0-1+ years of experience in Enter and manage tickets in the JIRA ticketing system. Technical Skills Experience with JIRA, ticketing system. Business / Domain Skills. Communication Ability to communicate with technical and business stakeholders. Documentation: Ability to prepare project documentation, status updates, and deliverables. Work Authorization: Must be legally authorized to work in the United States. Sponsorship may be considered where permitted by company policy and project requirements. Preferred Qualifications Entry level college graduate Equal Employment Opportunity Statement 4Consulting, Inc is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, citizenship status, immigration status where protected by law, or any other legally protected status. All candidates will be evaluated based on job-related qualifications, experience, skills, availability, and ability to perform the essential duties of the position.