1406 Epiq Global Business Transformation Solutions, LLC

Lead and manage operations teams, develop training and SOPs, ensure compliance, and maintain client relationships. | Requires 2+ years in Records & Information Management, 5+ years supervisory experience, leadership skills, and familiarity with RIM/IG software. | It's fun to work at a company where people truly believe in what they are doing! Job Description: We’re seeking a results-driven leader to oversee Records and Information Governance (RIG) operations across multiple client sites nationwide. This hybrid role ensures consistent implementation of firm-wide RIG initiatives, drives operational excellence, and fosters strong client relationships. What You’ll Do Lead and manage RIG teams and operations across multiple offices. Partner with Enterprise Account Director to achieve revenue goals, control costs, and deliver exceptional client service. Develop and implement training programs to support staff performance, engagement, and professional development. Serve as the primary point of contact for client operational issues and relationship management. Develop Standard Operating Procedures, oversee site or process audits, to ensure compliance with firm implemented IG policies. Prepare monthly reports and assist with annual business reviews. Support recruiting efforts and drive onboarding plan for new hires. What We’re Looking For Experience: 2+ years in Records & Information Management (RIM) or IG, preferably in a legal environment but all professional organizations considered Experience: 5+ years of direct supervisory experience Skills: Strong leadership, communication, and organizational skills; ability to write SOPs and share best practices. Technical Knowledge: Familiarity with RIM/IG software (FileTrail, iManage Records Manager, iCompli) and Document Management Systems (iManage, NetDocs). Education: Bachelor’s degree preferred but not required Ability to travel as needed; both regionally and nationally Ability to lift or move 40 lbs. or greater Ability to walk, bend, kneel, stand or sit for an extended period of time Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs Why Join Us? Work with a cross-functional team of RIG experts, operations, and technology professionals. Opportunity to shape and standardize RIG practices across a national footprint. Collaborative culture focused on excellence and client satisfaction. The Compensation range for this role is up to 90,000.00 per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. #INDHP This position is part of the Opensity Solutions team. For Information on Opensity’s benefits please visit opensitybenefits.com. Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers. It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records. Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.

Perform office moves, set up new offices and conference rooms, handle facilities-related duties such as furniture assembly and picture hanging. | High school diploma or GED, 1+ year customer service experience, ability to multitask, strong organizational and interpersonal skills, and physical ability to lift/move items. | It's fun to work at a company where people truly believe in what they are doing! Job Description: A Service Specialist – Facilities provides various administrative support services to our clients which may include office moves, conference room setups, and miscellaneous facilities-related tasks. Essential Job Responsibilities Performs office related duties including office moves, replicating appearance in new location; set up of new offices with supplies, ensuring all equipment is functional, and office is presentable; departures, removal of all files delivering them to appropriate personnel, packaging of personal items, and ensuring office is presentable for next occupant Sets up conference rooms, meeting special client requirements, including correct table set up, tables are clean, lighting / shading is functional, and room is presentable Performs facilities related duties including picture hanging, small furniture set up, infrequent assembly of small furniture and other special needs as required Qualifications & Requirements High School Diploma or GED 1+ work experience in a customer services field Ability to multitask with attention to detail Strong organizational and problem-solving skills Strong customer service and interpersonal skills Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry items on a standard wheeled cart with a load capacity of 75 lbs Ability to walk, bend, kneel, stand or sit for an extended period of time The Compensation range for this role is 17.25 to 21.57 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.