Asurion

Compensation

Full Description

We would love for you to explore other opportunities within Asurion. Software Engineer 4 POSITION OVERVIEW: For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. Asurion’s product development teams are focused on helping people love and get the most from technology. We’re a strong team of product-oriented developers — and we don’t just write code — we measure the impact we have on users and use that information to guide our next action. We value full-stack engineers but understand that people will naturally have varying strengths across the stack. Using cutting- edge technology combined with great methodologies around continuous integration and deployment, code is pushed to production every day. Supporting about 350 million customers globally means we face some fascinating challenges around scale, user experience and quality. As a Software Engineer 4 at Asurion’s Data Science team, you will be part of a team of 6-8 engineers as part of a cross-functional team. You will engineer AI solutions across our technology stack, including our conversational AI platforms, LiveKit and other framework deployment pipelines and infrastructure. Your strong analytical and communication skills will help collaborate with engineers, designers, and product managers to solve problems and build world class solutions. ESSENTIAL JOB SKILLS/DUTIES: • Incorporate a whole-team approach to product development • Focus on utilizing lean startup techniques to build world-class products • Improve engineering standards, tooling, and processes • Write high-quality code and unit tests • As part of a cross-functional team, engineer solutions across our technology stack, including web, mobile, and back-end. • Partner with product owners and design peers to take advantage of new technologies and continuously deliver value to the organization SKILLS: Technical skills: • Familiarity with our tech stack: Python, LiveKit, Kubernetes, LLMOps, AWS, Azure, Docker, Serverless • Experience building AI services using modern technologies especially voice conversational systems delivering delightful customer experience • Experience utilizing lean and agile methodologies to ship code daily • Improve engineering standards, tooling, and processes • Write high-quality code and unit tests • Good-to-have skills: Familiarity with language “Go” and Front-End frameworks Soft/Leadership skills: ● Active listener; strong communication - verbal and non-verbal. Ability to influence ● Effective problem solver; works through ambiguity; provides options; executes well ● Manages time; self-directed; provides guidance to more junior team members ● Manages relationships with key stakeholders and ensures effective teamwork across team ● Solid business acumen; anticipates obstacles and supports team's success ● Leads change for team members and team's work ● Team leader and supports team to ensure success. Develops trust-based relationships. ● Proactively seek as well as provides coaching and feedback to team and peers ● Engage, inspires team members. Effective at determining work to own and work to delegate. Drives for continuous improvement. ● Accountable for performance of team, and ensuring a customer first mindset. EDUCATION AND EXPERIENCE: Required Education and Experience • 3+ years of experience as a full-stack/ML engineer building high-scale customer- facing products • Bachelor’s Degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Electronics Engineering, or related field NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE. ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS. THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.