Aston Carter

Compensation

Full Description

Project Coordinator II – Packaging Programs & Process Innovation Join a high‑impact team that is reshaping how products are packaged, protected, and delivered. You will partner closely with selling partners and internal stakeholders to drive sustainable, cost‑effective solutions that elevate the customer experience. The team leads the adoption of packaging programs, eliminates defects, and pushes innovation forward—constantly improving how things get done. We’re looking for a proactive, curious, and detail‑obsessed Project Coordinator who thrives in structured, process‑oriented environments but also loves working in dynamic, fast‑moving teams. This role is perfect for someone who enjoys diving deep, refining workflows, building clarity out of complexity, and helping scale programs through automation and smarter tooling. What You’ll Do Process Execution & Continuous Improvement • Own and execute SOP‑driven workflows for packaging programs and compliance initiatives. • Analyze gaps, identify root causes, and propose solutions that remove defects and improve partner experience. • Create and maintain clear, detailed SOPs to support both internal teams and external partners. AI Tooling, Automation & Dispute Management • Collaborate with product and tooling teams to refine AI‑supported workflows for dispute resolution. • Train AI models to improve accuracy, reduce dispute volume, and strengthen automation readiness. • Build documentation and transition plans for automated or outsourced processes. Chargeback Program Ownership • Review and validate selling‑partner compliance with packaging expectations. • Investigate and resolve disputes, waivers, and escalations in partnership with cross‑functional teams. • Monitor trends and share insights to improve compliance and lower operational costs. Cross‑Functional Partnership • Work closely with vendor management, program managers, and tooling teams to troubleshoot issues and enhance workflows. • Participate in regular working sessions to review escalations, SOP gaps, and program updates. What You Bring Core Skills • Strong experience in SOP execution, process documentation, compliance, or operations • Ability to map workflows, identify friction points, and propose improvements • Excellent written communication and documentation capabilities • Analytical thinker with solid judgment and troubleshooting instincts • Comfortable learning and contributing to AI‑driven tools and automation strategies Technical Skills • SQL skills: • Minimum: ability to modify existing queries • Preferred: ability to write new queries and join datasets to generate insights Attributes • Self‑starter who thrives with autonomy • Highly detail‑oriented and organized • Persistent, curious, and unafraid to ask the right questions • Comfortable working in dynamic, ambiguous environments Job Type & Location This is a Contract position based out of Bellevue, WA. Pay and Benefits The pay range for this position is $29.00 - $31.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Bellevue,WA. Application Deadline This position is anticipated to close on Feb 20, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.