Aston Carter

Compensation

Full Description

Job Title: Support Representative Overview The Support Representative provides excellent customer service by managing multiple accounts, handling inquiries, and ensuring accurate documentation. This role supports aviation-related services using FAA-approved practices and industry standards. Key Responsibilities • Respond to customer inquiries via phone and email. • Share financial and technical information clearly with customers and internal teams. • Maintain detailed records of customer interactions and service actions. • Create and manage accurate work orders. • Build strong, positive relationships with customers. • Collaborate with other departments to meet customer expectations. • Prepare and present estimates, pricing options, and reports. • Perform additional duties as needed. Required Skills • Strong customer service and communication skills. • Accurate data entry and documentation. • Ability to manage multiple tasks and prioritize effectively. • Comfortable working primarily through email (up to 90%). • Detail-oriented and able to follow step-by-step instructions. Qualifications • Associate’s degree or 2+ years of relevant experience. • Proficiency in Microsoft Office (Excel, Word, PowerPoint). • Experience in a fast-paced, service-oriented environment. • Professional written and verbal communication skills. Pay And Benefits The pay range for this position is $22.90 - $31.49/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits Available For This Temporary Role May Include The Following • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Miramar,FL. Application Deadline This position is anticipated to close on Oct 13, 2025. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.