Aston Carter

Compensation

Full Description

[Job Description] A large reputable energy company in Bothell, WA is currently hiring for a temporary Utility Call Center Agent for a 3-month contract position to cover an employee's leave. This role will be responsible for contacting the utility customers to schedule a survey appointment for their gas meters and risers at home. Pay - $20/hr. - $23/hr. Location - Bothell, WA (Hybrid Schedule) Schedule - Monday - Friday Standard Morning Shift with Flexibility Contract Duration - 3-Month Temporary Contract [Responsibilities] • Contacting customers via phone to access the customers' gas meters/risers equipment for a leak survey and scheduling. • Will be handling around 20-30 inbound and outbound customer contacts (customers will call in first, and if the team isn't able to connect with them, they'll be responsible for making outbound contacts to get a hold of them). • Will be working through SpreadSheets and SAP to access the customers' contact information. [Qualification Requirements] • 1-2 years of call center experience. • High preference for someone who comes from a similar utility/gas/energy company industry. • Comfortability communicating directly with customers over the phone (inbound and outbound). • SAP knowledge would be a bonus, but will be trained on it by the lead. • Comfortable submitting to a drug test (THC) upon offer. [Employee Value Proposition] • Exceptional opportunity to join one of the highly reputable energy and utilities companies in WA. Job Type & Location This is a Contract position based out of Bothell, WA. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Bothell,WA. Application Deadline This position is anticipated to close on Mar 6, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.