ASSYST, Inc.

Compensation

Full Description

ASSYST is seeking a skilled Customer Support Technician to support our client in Celebration, FL Location: Celebration, FL Job Type: Contract (Corp to Corp/C2C or 1099) Position: Onsite, No Remote Work Allowed. Job Title: Customer Support Technician (Entry-Level) Job Summary We are looking for an entry-level Customer Support Technician who is eager to learn and grow in desktop and end-user support. This role is ideal for someone with basic technical knowledge, strong customer service skills, and an interest in working hands-on with computers, devices, and IT systems. Training and guidance will be provided. Key Responsibilities • Provide day-to-day desktop and end-user technical support. • Set up, configure, deploy, and maintain IT equipment, including desktops, laptops, printers, mobile devices, and software. • Troubleshoot common hardware, software, and peripheral issues using standard procedures. • Support audio-visual setup, basic videoconferencing, and IT inventory tracking. • Document technical issues and resolutions in accordance with departmental standards. • Collaborate with team members on projects, meetings, and assigned tasks. • Travel to remote sites as needed to support users and deploy equipment. • Perform other related duties as assigned. • Ability to lift up to 50 lbs and perform physical tasks such as climbing, bending, squatting, pushing, and crawling in various weather conditions. Minimum Qualifications High School diploma or equivalent and at least 1 year of experience in basic computer hardware installation, maintenance, or technical support, OR Entry-level IT certifications (such as CompTIA A+ or Network+) OR At least 1 year of customer service or technical support experience using Microsoft Office 365 and Windows 10 or newer. OR Associate degree from an accredited college or university with at least 25% coursework completed in Information Technology or a related field. ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law