Associated Veterinary Partners

Compensation

Full Description

Multi Site Hospital Operations Manager Burns Veterinary Group – Detroit Metro area, Michigan Are you a strong team leader with an entrepreneurial mindset who enjoys building teams and driving operational success? Burns Veterinary Group is seeking a motivated Multi Site Hospital Operations Manager to support and lead operations across three veterinary hospitals in beautiful Michigan. This role is ideal for a results driven leader who thrives in a fast paced environment and enjoys working collaboratively with medical leadership to build strong teams, deliver exceptional client service, and ensure high quality patient care. Veterinary industry experience is a plus, we also welcome candidates with leadership backgrounds in human healthcare, retail, hospitality, or other service based industries. This position is best suited for a leader who takes ownership of operational performance, is comfortable making decisions, and enjoys developing strong teams that drive hospital success. As the Hospital Operations Manager, you will: • Oversee daily operations across multiple hospital locations, ensuring efficient workflows, strong client service, and high‑quality patient care • Manage financial performance including P&L, labor management, cost control, accounts receivable, and supply/inventory costs • Partner with regional leadership to review metrics, identify trends, and forecast operational needs • Oversee scheduling and payroll processes, balancing labor, workflow demands, and operational efficiency • Lead operational improvements by enhancing workflows, implementing new systems/technologies, and driving change initiatives • Build and maintain a positive, collaborative hospital culture centered on teamwork, accountability, and strong communication • Manage credential tracking for DVM staff and ensure compliance with required license • Provide coaching, feedback, and performance support to team members Ideal Candidate Profile: The ideal candidate is a strong operational leader who: • Enjoys building teams and improving processes • Finds satisfaction in helping hospitals succeed • Can balance financial performance with team development • Maintains a focus on patient care and client experience Successful candidates will bring: • A combination of leadership and business acumen • The ability to work collaboratively with veterinarians and hospital teams • A proactive, solutions‑oriented approach to challenges • Comfort managing multiple priorities across several locations • A commitment to maintaining a positive and supportive team culture This role is well suited for someone who is: • Highly organized • A clear and confident communicator • Comfortable making decisions that support both the hospital team and the success of the business Qualifications • 5+ years of leadership or management experience, preferably in healthcare, veterinary medicine, retail, hospitality, or another service‑based industry • Demonstrated experience managing financial performance, including budgeting, P&L oversight, labor management, or operational cost control • Experience overseeing multi‑site operations or managing multiple teams or locations strongly preferred • Bachelor’s degree in Business Administration, Healthcare Administration, Management, or a related field preferred Benefits • Competitive Salary, based on experience • 401(k) with match • Health, Dental, & Vision insurance • Paid time off • Employee pet care discount