Associa

Compensation

Full Description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description The Front Desk Assistant supports and assists general office activities and projects withadministrative tasks. Provides customer service support. Under moderate supervision, work mayinvolve contact with homeowners and board members. Daily responsibilities: • Manage the Front Desk, Monday - Friday, 8am - 4:30pm with a 30 minute lunch break. • Meet and greet homeowners, residents, visitors, guests, vendors and contractors. • Research and respond to inquires in-person, by phone, and email. • Manage a multi-line phone line and direct calls. • Data enter and update data in the database. • Track information and run reports. • Provide access and entry. • Receive, log, process, and distribute packages. • Coordinate and schedule maintenance contractors and vendors onsite. • Manage incoming and outgoing mail. • Issue pool passes. • Assist in drafting HOA violation notices and send out to homeowners • Schedule monthly board meeting and notify homeowners. • Assemble documents for monthly board meetings. • Code invoices for processing. • Other duties as requested. Pay rate: $17-$19 an hour. Requirements • 2+ years of corporate front desk admin experience. • Excellent communication skills, written and spoken, and conflict resolution techniques. • Customer service driven and team oriented. • Highly organized, ability to manage multiple projects simultaneously, and allow for interruptions while maintaining a positive demeanor. • Systems savvy. #LI-PK1 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.