Assist World

Compensation

Full Description

About the Role We’re looking for a senior Executive Assistant who combines classic EA excellence (calendar, inbox, travel, expenses, comms) with hands-on project management and team build-out across multiple locations. You’ll be the CEO’s right hand—driving timelines for new-store openings, creating structure and SOPs, and owning frontline hiring/onboarding (front desk & spa managers) to replicate success market by market. What You’ll Own Executive Support ● Manage complex calendar, email triage, meeting prep/follow-ups, briefing docs, and priorities for the CEO. ● Coordinate travel, expense reports, vendor and partner communications with executive polish and discretion. Project & Operations Management ● Build and run project plans for new location launches (permits/GC/vendor milestones, pre-opening checklists, staff ramp, go-live readiness). ● Track KPIs, risks, decisions, and dependencies; keep owners accountable; escalate early. ● Stand up scalable SOPs, naming conventions, file hygiene, and knowledge bases for repeatability. Hiring, Onboarding & Team Enablement ● Source, screen, and schedule candidates for front desk and spa manager roles in new markets. ● Coordinate reference checks, offers, and start dates; run day-1 checklists and 30/60/90 plans. ● Partner with managers on engagement, check-ins, and early performance signals; help refine org charts and role clarity. Process & Systems ● Create simple dashboards and recurring reports for leadership. ● Improve workflows across G Suite/Drive, project tools, and communication norms; maintain version-controlled docs and SOP libraries. ● Safeguard sensitive operational documents; follow secure sharing and access practices. What Success Looks Like (90–180 Days) • Repeatable store-opening playbook in place; milestones hit on time with clear owners. • Hiring funnel stood up for new markets with time-to-fill and quality-of-hire trending down. • CEO’s admin load reduced (inbox zero cadence, reliable briefs, meetings run on rails). • Core SOPs and folder structures standardized across markets. Must-Have Qualifications • 3–5+ years supporting a senior exec (EA/Operations/Chief-of-Staff-adjacent) withproven project management impact. • Hands-on hiring coordination experience (posting, screening, scheduling, references, offers, onboarding). • Strong, assertive communicator who can drive decisions and deadlines across busy teams.Systems builder: comfortable creating SOPs, checklists, trackers, and lightweight dashboards. • High discretion with sensitive info; disciplined document hygiene and secure sharing. • Excellent written/spoken English; confident executive presence on calls and email. • Tools: Google Workspace (Gmail/Calendar/Docs/Sheets/Drive), Slack, and a project tool (Asana/Trello/ClickUp/Notion, etc.). Nice to Have • Multi-site retail/hospitality/health & wellness experience (store openings or rollouts). • Experience coordinating with construction/GC/vendors, permits, or pre-opening checklists. • Basic HR admin familiarity (ATS like Indeed/LinkedIn/Workable, onboarding packets, 30/60/90s). • Light reporting skills in Sheets (filters, pivot tables, lookups) for KPI tracking. $800 - $1,100 a month Hours: Full-time, strong PST overlap; some flexibility for critical path deadlines. Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus $300 tenure bonus every 6 months $500 entry monthly raffle NO TRACKER. NO PROBLEM