via Workday
$NaNK - NaNK a year
Manage benefit plan billing, COBRA activities, and client inquiries, ensuring compliance and accuracy.
Experience in benefit plan administration, COBRA, and client communication, with strong data management skills.
ESSENTIAL KEY FUNCTIONS: include the following. Other duties may be assigned. Process plan setup for new business accurately and timely in all relevant database systems. Trains and educates new clients on submitting payments, invoicing and claims. Process monthly group contributions. Reconciles retroactive balances and ensures balances are paid, ensures accurate eligibility, and researches and resolves discrepancies. Reconciles carrier invoice to ensure amount and eligibility is accurate. Ensures payments are timely and updates appropriate payment logs. Prepares contribution statements for each group. Manage all COBRA-related activities for assigned clients including Preparing and delivering COBRA paperwork to participant within timelines established by existing regulations. Oversee participant monthly COBRA payments and monitor COBRA effective and end dates. Provide timely updates to carriers regarding enrollment or changes. Ensure forms have been processed within regulatory timelines. Responsible for billing and payment of benefit plans. Updates COBRA plans accordingly. Updates COBRA Compliance Program software. Reconciles Premium Reserve Accounts on a monthly basis. Complete monthly audit of accounts and distribute refunds if applicable of excess reserves. Process new enrollee information and oversee qualifying events. Review new hire and qualifying event applications. Process new hires, participant changes and terminations in systems and notify carriers of changes within regulations. Ensure 5500 for assigned plans are completed accurately and timely. Responsible for the review and accuracy of data once forms are signature ready, prior to sending to client. Responds and resolves inquiries from internal and external clients in a timely manner. Manage all activities related to Smart Return Accounts (SRA’s) including reconciling accounts, claims and address inquiries from clients and participants. Serves as a liaison between prospect, client and insurance carrier. Work with carrier to retrieve necessary answers and resources to address prospect and clients inquires. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. Ascensus helps millions of people save for a better future. What makes any career at Ascensus so rewarding? Collaborative, idea-sharing environment Professional Development with in-house training and tuition reimbursement Generous reward programs Paid time off Medical, dental & vision benefits Health Savings Account with employer contribution up to $1,100 401(k) & 529 college savings match programs Volunteer and charitable-giving programs Business casual dress
This job posting was last updated on 12/16/2025