Ascension

Compensation

Full Description

We Are Hiring: • Department: Growth Marketing & Digital Experience (GMDx) • Schedule: Monday - Friday, 8 hour shift • Location: Remote • Salary: $157,229 - $221,971 • Eligible for an annual bonus incentive What You Will Do: The Ascension Growth Marketing and Digital Experience (GMDx) organization is transforming healthcare by delivering brand-wide experiences powered by people, design, data, and technology for those we seek to serve and for those who serve. We believe the best solutions come from a deep understanding of user needs, business considerations, and technical possibilities. We focus on outcomes rather than outputs, measure the impact of our solutions, and continuously improve and upgrade our solutions over time. We believe empowered teams, given clear structure, goals and lightweight processes, produce great solutions. What you will do: You will be a leading change agent in the GMDx organization. As the Director of Product Delivery, you will be in an engineering leadership role that focuses on Delivery. Specifically, you will be responsible for the planning, monitoring, execution, and reporting of projects and programs that deliver value to large scale digital products. You will drive operational excellence within the software engineering team through robust budgeting, contract, and process management. You will hire great talent and manage a team of product delivery leaders. Success in your role will ensure successful program execution and delivery of products according to project timelines. You are fully accountable for creating a culture of delivery excellence and managing the growth and development of the delivery leaders and scrum masters within the organization. Responsibilities: • Engineering Delivery Strategy • Lead multiple technical delivery programs (software, infrastructure, integrations, etc.) with responsibility for scope, timeline, budget, and quality. • Recommend processes and tools to drive budgeting, planning, monitoring and reporting of delivery, release, and operations of products that vary in size, scope, and reach. • Define metrics to track the success of product delivery. • Strategic Program Delivery • In partnership with the PMO, lead the creation of an overall program plan for the strategic, tile-wide programs and own the end-to-end execution of those plans. • Manage cross-functional teams including engineering, QA, operations, product, program, marketing, and vendor partners. • Define and optimize how teams operate on the ground by implementing structured delivery frameworks, stage-gate reviews, discovery standards, and cross-organizational collaboration practices that drive operational excellence. • Report on program status including plan tracking, RAID, resource, and cost dimensions. • Monitor project metrics, KPIs, and performance; use data to drive continuous improvement. • Accountable for driving the resolution of dependencies, risks, and issues for the program; make high-judgement decisions and escalate as appropriate to drive program outcomes based on product and leadership priorities. • Budgeting and Forecasting • Collaborate across disciplines to complete annual opex and capex budgeting. • Monitor burn and forecast in support of finance reporting. • Contract Support • Support service provider and tools contract reviews. • Talent Management • Ensure proper staffing and resource planning across the product delivery organization for your assigned pods. • Mentor, support, cultivate, and manage a strong team of Scrum Masters and contractors to deliver against tile strategies. • Build and grow the delivery team to develop top talent and ensure delivery success. • Create a positive team environment where autonomy, mastery, and purpose are promoted through coaching, individual development, and performance standards. • Product Delivery Thought Leadership • Contribute to the development of the Agile Project Management craft and community through training and mentoring others, knowledge sharing, and stewarding best practices. Characteristics We Seek: • Live Ascension’s core values. The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values are: service of the poor; reverence; integrity; wisdom; creativity; and dedication. • Be curious about technology. The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians. • Learn and grow professionally. We strive for continuous improvement of our Ascension Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities. • Always ready for change. A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility. • Seek feedback. Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve. • Sound awareness of self and situations. We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible. Demonstrate positivity. Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively • - instead it's what motivates us to reach higher. • Work with your team. We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve. What You Will Need: Education: • High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management. Additional Preferences: • 10+ years of overall software product delivery experience with 5+ years of experience in managing teams. • Proven track record of delivering large-scale, complex, technology initiatives on time and within budget. • Understanding of Content Management System fundamentals - content delivery, content lifecycle and governance, content modeling, indexing/searching, caching etc. • Experience in managing program delivery involving headless/JSS/composable architectures. • Familiarity with delivering custom web and native iOS and Android apps. • Experience in partnering closely with business stakeholders, product owners, marketing, and digital teams to ensure alignment between technical delivery and business objectives. • Strategic and forward-thinking with a deep understanding of and thought leadership in Digital technology, product delivery, and the healthcare industry. • Demonstrated experience navigating a large organization; ability to influence with storytelling and data. • Experience leading and managing digital transformation programs involving both associate and vendor teams, while delivering value iteratively. • Comfortable presenting to senior GMDx leaders. • Experience establishing, organizing, and managing a portfolio of work and leveraging KPIs to measure and drive continuous improvement with a focus on improving flow, quality, and value realization. • Experience with a distributed delivery model including blended onshore remote and offshore team members. Experience leading diverse teams including experience managing and collaborating with cross-discipline teams. • Deeply rooted in Agile, Lean, and continuous delivery principles that maximize the flow of value with a passion to extend this understanding throughout GMDx. • Effective leadership, analytical skills, and negotiation skills. • Strong conflict resolution skills. • Strong verbal and written communication skills. Why Join Our Team: Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. Equal Employment Opportunity Employer: Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement: This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify Benefits: Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.