Arts & Science Undergraduate Society

Compensation

Full Description

Luxoft, a DXC Technology Company, is seeking motivated and detail-oriented Customer Service Representatives to join our growing Client Services team. This is a remote role supporting U.S.-based clients, with competitive pay, career growth, and training opportunities. Responsibilities • Act as the first point of contact for clients, delivering timely and professional assistance • Answer customer inquiries via email, phone, and chat with accuracy and efficiency • Support clients with onboarding, account setup, and troubleshooting basic issues • Escalate complex or technical issues to the appropriate internal teams • Maintain accurate records of customer interactions in CRM/ticketing systems • Identify recurring issues and suggest process improvements • Contribute to a positive and professional customer experience Requirements • 1+ year of experience in customer service, call center, or client support (preferred but not required) • Strong verbal and written communication skills • Proficiency with computers, including MS Office and web-based applications • Ability to multi-task, prioritize, and work independently • Detail-oriented with problem-solving mindset • Reliable internet connection for remote work Nice to Have: • Experience with CRM or ticketing systems (e.g., ServiceNow, Zendesk, Salesforce, or GitLab) • Background in IT, finance, or administrative support Benefits • 🌍 100% Remote (work anywhere in the U.S.) • ⏰ Flexible working hours • 🎓 Paid training and onboarding • 📈 Career development within Luxoft (global promotion opportunities) • 💰 Competitive salary + bonuses • 🌐 Be part of a Fortune 500 global technology company About Luxoft Luxoft, a DXC Technology Company, is a global leader in digital strategy, consulting, and engineering services. With 17,000+ employees across 20+ countries, Luxoft delivers innovative solutions for industries including finance, automotive, healthcare, and telecom.