Arlo Technologies, Inc.

Compensation

Full Description

Job Description: • Own end-to-end CRM architecture, including data models, workflows, automations, and integrations. • Lead modernization efforts: legacy migrations, greenfield builds, and platform optimization. • Drive AI-assisted capabilities and agent-journey enhancements. • Lead and mentor CRM/backend engineers through design, development, and deployment. • Define engineering standards, code quality guidelines, and best practices. • Conduct architecture/design reviews and guide technical problem-solving. • Build and maintain backend services, microservices, and APIs (Java, Python). • Develop secure, scalable integrations across internal and external platforms. • Ensure strong CI/CD pipelines, automated testing, and service observability. • Architect and deploy cloud-native CRM solutions on AWS (DynamoDB, SQS, SNS, Lambda, API Gateway). Requirements: • Bachelor’s degree in Computer Science, Engineering, or related field. • 7–10+ years of CRM engineering experience with significant CRM development exposure. • Hands-on experience with at least one major CRM (Salesforce, Zendesk, Kustomer, Zoho, HubSpot, etc.) • Strong programming skills in Java and Python, with expertise in microservices architecture. • Proficiency with AWS, including services like DynamoDB, SQS, SNS, Lambda, API Gateway, Pub/Sub, and Lambdas, and other common AWS services. • Strong understanding of system design, API architecture, distributed systems, and data modeling. • Proven experience leading engineering initiatives, mentoring team members, and driving technical decisions. • Excellent problem-solving, debugging, and communication skills. Benefits: • Details of all benefits will be provided if an employee receives an offer of employment.