via Glassdoor
$65K - 70K a year
Manage daily delivery operations including dispatch, staffing, client relationships, safety, and customer service for last/final mile furniture delivery.
2+ years supervisory experience in last/final mile home delivery logistics with strong communication, dispatching, and problem-solving skills.
Furniture Delivery Manager : 3PL, White Glove Experienced Leader We are seeking an White Glove Delivery Furniture -Appliance Delivery Operations Boots on the ground Leader... Growing Transportation and Logistics company has an opening for an experienced Delivery Operations Manager, with Last/Final Mile home delivery expertise. Our ideal candidate will have previous experience in operations and logistics and proven management, dispatch, and customer service skills, preferably in the Last and Final Mile segment. This position supports all site operations including staffing, driver recruitment, KPIs, client relationships, and safety measures. Clients: Bobs Discount Furniture Warehouse / Cross Dock Location: 3902 Hanna Cir, Indianapolis IN 46241 Industry: Transportation/ Furniture White Glove Delivery / 3PL Schedule: Tue - Sat / Start time 5am / 5 Days Job functions include: • Manage morning load outs and returns process. • Dispatching and scheduling of daily routes and deliveries. • Own client expectations for all delivery services. • Ensuring safe and efficient operations. • Carrying out supervisory duties in accordance with the company's policies and procedures. • Ability to excel in fast-paced work environment. • Supporting workforce needs and recruitment of Independent Contractors. • Own the client and customer service in investigations and resolutions to customer issues. • Promoting safety in the workplace by conducting safety audits and safety meetings. • Own the quality and service initiatives. Skills + Qualifications: • 2+ years of supporting Operations and Logistics experience in the Last/Final Mile Home Delivery field of furniture or appliances. • 2+ years of supervisory/management experience in the logistics sector. • Excellent communication skills. • Demonstrated problem-solving skills. • Ability to multi-task and excel in a fast paced work environment. • Previous dispatch supervisory experience. • Proficiency in computer software systems, dispatching platforms and Microsoft Office and Excel. • Bi-lingual Spanish a plus Benefits: • Medical • Dental • Vision • PTO • Biweekly Compensation Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Application Question(s): • Are you currently Employed now? • Are you comfortable with posted compensation (of $ 65-70K Salary)? • Confirm which shift you can work Tuesday - Saturday / Start Time: 5am • What experience do you have with a new business or location start-ups (NAME the companies from your resume, if any)? • What experience you do have in speaking via the phone to in-home service and / or delivery professionals (NAME the company or service from your resume)? • Confirm you can lift, lower, push, pull all sizes of merchandise up to and in excess of 80 lbs.? • Are you fluent (100%) verbally in any other language than English? LIST that other language you are 100% fluent in? • Name the "retail" company you supported "White Glove Residential" furniture merchandise prep for e.g. Ashley Furniture, La-Z-Boy, Restoration Hardware, Havertys, IKEA, Bob's Discount Furniture, Ethan Allen, and Bassett Furniture. …. Name the "retail" company -If, any? Experience: • Last/Final Mile Home Delivery: 2 years (Preferred) • logistics supervisory/management : 2 years (Preferred) Ability to Commute: • Indianapolis, IN 46241 (Preferred) Work Location: In person
This job posting was last updated on 12/9/2025