Ardeo Education Solutions

Compensation

Full Description

We have an exciting new opportunity for an experienced higher education enrollment/admissions leader with enthusiasm for service and a passion for helping more students get to and through college. In this role, you will support clients and maximize the impact that Ardeo’s products have in helping them achieve their institutional goals. If outside the Chicagoland area, you will work remotely from your home office and travel when needed to support clients; anticipate travel up to 30% based on sales season variability, on average 2-3 days/month. Former enrollment/admissions experience at a is required. Title and pay will be commensurate with experience. Are you looking for a career with a company that’s driven by a powerful mission? At Ardeo, you’ll join a team of high performers looking to make a difference in the lives of college students across the country. We help students go to college by removing the fear of student loans. We want students to realize their greatest ambitions, both on campus and after graduation. Why join Ardeo? Ardeo provides our unique, innovative Loan Repayment Assistance Programs (LRAPs) to colleges and universities across the country. We help students enroll in their college of choice with the peace of mind to know that if their income after graduation is modest, we will help them repay their student loans. Why else? Ardeo is a mission-driven company full of dedicated, passionate individuals who delight in working for an organization that makes a difference in the lives of thousands of students and their families. We’ve been recognized by outside organizations for our outstanding work culture. The comprehensive benefits package is nice too! Want to learn more about this great opportunity? Visit www.Ardeo.org for more information and check out our recent blog posts about how our program is helping colleges and students. Position Summary The Director/AVP of Client Service partners with the Account Executive (AE) to help clients successfully implement and optimize LRAP strategies. This role serves as a seasoned advisor and primary account manager for a portfolio of clients and provides strategic leadership within the Client Service function through best practices, operational improvements, and cross-functional collaboration. Key Areas of Responsibilities • Serves as the primary account manager for an assigned portfolio of 10–25 client institutions and supports an additional 10-15 client institutions, led by an Account Executive. • Identifies, shares and implements LRAP best practices. • Facilitates strategic conversations with client leadership to influence enrollment decisions and outcomes. • Partners with Account Executives to plan and lead implementation of new client strategies and event support. • Oversees and executes student event planning and delivery with limited support. • Delivers impactful client-facing presentations and trainings. • Helps retain and grow assigned accounts through proactive service, needs analysis, and program expansion opportunities. • Partners with Account Executives to strengthen client relationships at multiple levels across campus, including Cabinet-level officers. • Coordinates with internal teams to improve operational processes that support service delivery. • Champions service excellence and cross-functional collaboration within the organization. • Uses tools like Salesforce, client data dashboards, and internal reports to ensure efficiency and alignment. • Offers guidance and informal mentorship to new or developing team members. • Contributes to team training or internal projects. Position Requirements • Must reside in a state where Ardeo is a registered employer • Bachelor’s degree required; Master’s degree preferred • 4+ years in higher education admissions/enrollment experience at a non-profit or public university • 3+ years of direct client service or account management experience in higher education • Strong communicator and presenter, confident working with leaders at all levels • Models professionalism, attention to detail, and client-first mindset for other team members. • Builds relationships and collaborates with internal and external stakeholders • Excellent organizational, time management, and problem-solving skills • Proficient in Microsoft Office suite of products, proficiency with CRM tools (e.g SalesForce) is preferred • Ability to travel up to 30% within the continental U.S. on average 2-3 days/month • Candidates in the Chicagoland area are expected to work in the Lisle office 1 day/week Compensation will be commensurate with experience and includes both base salary and bonus opportunity. We offer a great work environment and benefits, including: • Comprehensive Medical, Dental and Vision insurance • 401k Retirement Plan • Company-paid Life insurance, Short-Term and Long-Term Disability insurance • Incentive Stock Option Plan (ISOP) • Paid Time Off and Paid Holidays • Paid parental leave • Onsite grab-and-go café • Free in-complex fitness center • Wellness programs • Free healthy (and not so healthy) snacks in office • Company-provided laptop and home office monitor • Opportunities for continued career growth and development About Ardeo: Ardeo partners with colleges and universities across the country to help students overcome the burden of student loans. We provide a unique and effective solution for reducing the anxiety and burden of debt-repayment, empowering students to enroll and graduate from their preferred educational institution, while following their dreams after graduation. LRAP is a tool that provides a safety-net for students and families. If a student graduates to a modest income, LRAP helps repay their educational loans. Job Type: Full-time Pay: $80,000.00 - $120,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible schedule • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Referral program • Retirement plan • Vision insurance Application Question(s): • Please provide your pay expectations (within a range) so we can ensure we are aligned before proceeding with your candidacy. Please do not answer with "negotiable" and do include a range for total cash compensation. Education: • Bachelor's (Required) Experience: • Direct client service or account management : 1 year (Preferred) • Microsoft Office: 1 year (Preferred) • CRM software: 1 year (Preferred) • Admissions/enrollment at a non-profit or public university: 1 year (Preferred) Willingness to travel: • 25% (Preferred) Work Location: Remote