AppleOne

Compensation

Full Description

Are you energized by helping others and earning while working from home? We're seeking a dedicated Warm Transfer Agent for a temp-to-hire, remote position in Houston, TX to join our client's team. If you thrive in a fast-paced call environment and enjoy setting high standards for outbound customer calls, this could be the ideal next step in your career. Assignment: Temp-to-Hire, typically 6 months before permanent hire Why You’ll Love Working There: - Positive, inclusive culture focused on your success and well-being - Paid training, internet stipend, ongoing performance and attendance bonuses - Clear pathways for advancement in a company known for stability and employee care Primary Responsibilities: - Make 60–80 outbound and inbound calls per hour to customers who recently applied online for free insurance quotes - Warmly connect (transfer) eligible customers to licensed insurance agents, ensuring details are seamlessly handed off without requiring customers to repeat information - Accurately document each customer interaction following call scripts and compliance guidelines What Sets Top Candidates Apart: - Minimum 2 years’ experience in call center sales or lead generation - Strong organizational skills and sharp attention to detail amidst high call volumes - Confidence and professionalism on every call; enthusiastically meeting and exceeding daily targets - Comfortable working from home and driven to deliver results in a goal-oriented, support-focused team Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1127 Company DescriptionThis company offers growth and a great group of people to work with.