AppleOne

Compensation

Full Description

Be the Voice Behind a World-Class Audio Brand Join an industry-leading audio company known for its cutting-edge engineering, premium sound quality, and iconic products used by consumers, creators, and professionals worldwide. From high-fidelity microphones and headphones to avionics headsets and telephony accessories, this company is shaping the future of sound—and you can be part of it. About the Role We’re looking for a polished, customer-focused Customer Service Representative who thrives on solving problems, communicating clearly, and creating exceptional customer experiences. You'll support both consumers and business clients while representing a globally trusted brand. What You’ll Do • Be the primary contact for customers—via phone, email, in person, and online • Provide product information and help troubleshoot basic technical issues • Process orders, returns, replacements, and warranty claims • Accurately log all interactions in the CRM system • Work closely with technical support, sales, and logistics teams to resolve customer needs • Stay current on product features, updates, and new releases • Support both consumer and professional clients with confident, top-tier service What You Bring • 2+ years of customer service or account management experience • Excellent written and verbal communication skills • Ability to multitask in a fast-paced environment • CRM or ticketing system experience preferred • Interest in audio products or electronics is a plus What You’ll Get • Direct Hire opportunity with long-term growth potential • Work with innovative, high-quality audio technology • Supportive onsite team environment in Nashville • Competitive pay up to $23/hr DOE Ready to join a company redefining the sound experience? Apply today and become the voice customers trust. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1137 Company DescriptionThis company offers growth and a great group of people to work with.