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Apexon

Apexon

via Ladders

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Supply Chain Customer Fulfillment Leader

Cincinnati, OH
Full-time
Posted 4/3/2026
Verified Source
Key Skills:
supply chain management
forecasting and replenishment
team leadership

Compensation

Salary Range

$70K - 110K a year

Responsibilities

Lead supply chain fulfillment operations ensuring delivery commitments, risk mitigation, and cross-functional collaboration.

Requirements

Requires bachelor's degree and 3+ years supply chain or customer experience with strong analytical, leadership, and continuous improvement skills.

Full Description

Job Description Summary Supply Chain Customer Fulfillment Leader is responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labor as well as manager roles responsible solely for these activities. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). Job Description Roles and Responsibilities • Own delivery commitments and recovery plans for Unison customers, proactively identifying risks, executing mitigation and recovery. • Drive alignment with suppliers and GE shops to a shared hardware execution plan that meets SQDC objectives. • Collaborate across Sourcing, Manufacturing, Quality, Materials, and Program Management to synchronize short-term execution with long-range plans. • Apply FLIGHT DECK principles to resolve delivery constraints and critical hardware risks; identify, implement, and verify corrective and preventive actions to improve flow and prevent recurrence. • Support execution of NPI, FAI, design changes, and transitions, ensuring readiness and supply continuity. • Use analytical thinking and technical judgment to propose solutions beyond standard parameters for complex, interdependent manufacturing cycles. • Leverage internal and select external data sources to validate root causes, quantify impact, and inform decisions tied to Safety, Quality, Delivery, and Cost. • Mentor and support colleagues; lead small-scope projects with low risk and clear resource plans to deliver targeted improvements. • Execute policy and strategy using in-depth technical knowledge, translating requirements into actionable plans with measurable outcomes. Required Qualifications • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in supply chain management or fulfillment. • Minimum of 3 years working with suppliers and customer experience or GE Leadership Program Graduate in lieu of experience Desired Characteristics • Humble: respectful, receptive, agile, eager to learn • Transparent: shares critical information, speaks with candor, contributes constructively • Focused: quick learner who strategically prioritizes work and is committed to delivering results • Leadership: collaborative, decisive, able to lead via influence and hold others accountable • Proven analytical and organizational ability; strong critical thinking to analyze and resolve problems • Challenges existing processes and drives continuous improvement with a Lean mindset • Established project/program management: ability to document, plan, market, and execute programs • Effectively manages competing priorities and resolves multiple challenges simultaneously • Experience working in or directly with manufacturing facilities; production control or supply chain experience preferred • Demonstrated understanding of Flight Deck principles • APICS CPIM certification (preferred) Relocation Assistance Provided: Yes

This job posting was last updated on 4/9/2026

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