Apex Systems

Compensation

Full Description

Job#: 3025221 Job Description: Program Coordinator 4 – Digital Direct Stores (Remote) Microsoft – Marketing & Product Management Overview Microsoft’s Digital Direct Stores team is launching a net‑new program that will introduce third‑party products into our digital storefronts, fulfilled through an external supplier. We are seeking a highly skilled Program Coordinator 4 to help define, organize, and operationalize this new initiative. This role is ideal for someone who thrives in complex, cross‑functional environments and enjoys building structure where none exists. You will join a collaborative, supportive team that truly embodies a “we win together” culture—decisions are made collectively, strengths are leveraged intentionally, and wins are celebrated as a group. Typical Day in the Role Purpose of the Team The Digital Direct Stores product management team drives strategy, structure, and execution for Microsoft’s digital storefront experiences. This role supports the launch and ongoing management of a new program enabling third‑party product sales and fulfillment. Daily Responsibilities • Coordinate and manage a large‑scale, multi‑phase workstream supporting the new third‑party product program. • Define program structure, identify process gaps, and build operational frameworks that improve efficiency and clarity. • Track and drive progress across multiple teams, ensuring tasks are defined, timelines are met, and dependencies are unblocked. • Deliver clear, timely status updates to stakeholders across marketing, product, engineering, and operations. • Create high‑level process decks and documentation to supplement existing program materials. • Maintain project plans, risk and issue logs, and governance documentation. • Support resource planning, financial tracking, and forecasting activities. • Coordinate and occasionally lead cross‑functional meetings, forums, and working sessions. • Train and support colleagues on tools, processes, and program workflows. Key Projects • Supporting the end‑to‑end structure and execution of a new third‑party product sales program. • Identifying operational gaps and designing solutions that scale. • Building and maintaining program governance, reporting, and communication frameworks. • Driving alignment across multiple teams and ensuring program milestones are achieved. Candidate Value Proposition This role offers the rare opportunity to: • Shape a brand‑new marketing and product initiative from the ground up. • Work within a highly collaborative, supportive team that values shared success. • Influence program structure, process design, and cross‑team alignment in a meaningful way. • Gain exposure to large‑scale program management within one of Microsoft’s most visible digital commerce environments. Experience Required Qualifications • 6+ years of program coordination experience OR 2+ years of project/program management experience. • Demonstrated experience supporting or managing large‑scale, multi‑phase programs. • Proven ability to build structure, define processes, and manage end‑to‑end program workflows. Education • Bachelor’s degree required. • PMP/PMI or similar certifications are a plus but not required. Technical & Professional Skills • Strong organizational skills with the ability to manage multiple moving pieces. • Experience with project planning, tracking, and governance frameworks. • Strong analytical skills and comfort interpreting data. • Excellent written and verbal communication skills. • Proficiency with Microsoft Office and project management tools. • Ability to remain flexible and self‑directed in a fast‑changing environment. Top 3 Hard Skills SkillRequired ExperienceProgram organizational skills6+ yearsProject planning & tracking2+ yearsAnalytical skills (data interpretation)6+ years Disqualifiers • No prior project/program management experience. • Lack of experience supporting structured, large‑scale programs. Ideal Candidate Background The strongest candidates will have: • Experience building and managing large‑scale programs end‑to‑end. • A track record of identifying operational gaps and driving resolution. • Experience defining program structure, governance, and action plans. • Strong organizational instincts and the ability to bring clarity to ambiguity. • Experience coordinating cross‑functional teams and navigating complex dependencies. Performance Indicators Success in this role will be measured by the ability to: • Coordinate and manage the program end‑to‑end. • Identify gaps and drive resolution. • Define clear actions and track progress effectively. • Analyze data to inform decisions and reporting. • Deliver consistently on priorities and timelines. Work Location & Hours • Remote role. • Work hours are flexible within a ±2–3 hour window to support cross‑time‑zone collaboration. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Apex Systems is part of the Commercial Segment of ASGN Incorporated. NYSE: ASGN 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). 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