A.P. Moller - Maersk

Compensation

Full Description

Job Description: • Provide program management from medium to large, complex, cross-functional projects and programs • Leads complex cross-functional projects and programs end-to-end using a formal process • Identify and hold operational leadership accountable to the client’s program deliverables • Maintain & improve customer satisfaction levels with NPS & Voice of the Customer • Maintain & improve internal satisfaction levels with Voice of Key Stakeholders • Ensure performance KPIs are aligned with customer expectations and maintained in one data set globally that reflects the customer performance • Establish, own, & improve appropriate KPIs to measure operational performance in one data set globally that reflects the operational performance • Facilitates meetings to review performance, strategy, projects, and future growth alignment • Collaborates with core team to develop solutions and lead project team(s) through implementation and completion • Manages internal and external relationships in support of program(s) • Mentors and coaches team members to further develop competencies • Leads by example and models behaviors that are consistent with our company's values • Create lockstep alignment with commercial counterpart on account initiatives, strategy, and deliverables • Partake in setting team’s objectives and proactively provide recognition and feedback • Participate in Program Management meetings, calls and share best practices. • Help Maersk become a great place to work • Adapt communication style when working with all levels of the organization • Lead and influence various client teams of the organization across business units • Participate in workstreams and high impact project opportunities aimed to improve our community’s quality of work experience Requirements: • Bachelor degree preferably in Business/Logistics/Engineering • 3+ years relevant experience with a proven track record in operational management (preferably Maersk) • 2+ years international SCM/origin management experience • Understanding and passion for driving Operational Excellence in the business • Ability to work in a matrix organization and influence decision makers • Proven and sustained track record of delivery, with focus on driving results through others • Experience of working with wide variety of complex operational and commercial challenges • Exposure and understanding of Business Improvement / Lean tools • Excellent communication and influence skills • Ability to interface with local and regional management teams • Being a team member supporting the global/regional/country teams proactively • Ability to build strong effective networks • Knowledge of risk management with the ability to identify activities • Proficient in Microsoft PowerPoint, Word, and Excel • Preferred: PMP, CSCP, Six Sigma, Proficient in Power BI Benefits: • Medical • Dental • Vision • 401k + Company Match • Employee Assistance Program • Paid Time Off