$50K-65K a year
Lead and support team operations while participating in a leadership development program to prepare for future management roles.
Minimum 2 years of customer service or supervisory experience, strong leadership and communication skills, proficiency in Microsoft Office and CRM systems.
The Manager-in-Training (MIT) position at AO GlobeLife is designed for ambitious individuals eager to develop leadership skills and advance within the company. AO GlobeLife is a leading provider of innovative insurance solutions, committed to fostering a supportive and growth-oriented work environment. As a part of our leadership development program, the MIT role offers comprehensive training and hands-on experience across multiple business areas to prepare you for future management responsibilities. Role Overview: As a Manager-in-Training, you will engage in a structured development program that equips you with the skills and knowledge necessary to lead teams effectively. You will work closely with experienced managers and cross-functional teams to understand operational processes, customer service excellence, and strategic decision-making. What You'll Do: - You will participate in a comprehensive training program covering leadership, operations, and customer engagement. - You will assist in managing daily team activities to ensure smooth and efficient operations. - You will support the development and implementation of strategies to improve team performance. - You will analyze business metrics and contribute to data-driven decision-making. - You will foster a positive work environment that encourages collaboration and professional growth. - You will communicate effectively with team members and senior management to align goals and expectations. - You will handle customer inquiries and resolve issues to maintain high satisfaction levels. - You will prepare reports and presentations to track progress and share insights. What You Bring: - A minimum of 2 years of experience in a customer service or supervisory role. - Strong leadership potential with excellent interpersonal and communication skills. - Ability to analyze data and use insights to drive improvements. - Proficiency in Microsoft Office Suite and familiarity with CRM systems. - A proactive attitude with a willingness to learn and adapt in a fast-paced environment. Bonus Points If You Have: - Experience in the insurance or financial services industry. - Previous participation in leadership development programs. - Knowledge of project management principles. - Bilingual abilities or additional language skills. What We Offer: - We offer a structured leadership development program with clear advancement opportunities. - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer a supportive and inclusive company culture focused on employee growth. - We offer flexible work arrangements and wellness programs. Ready to Apply? To join AO GlobeLife as a Manager-in-Training, please submit your resume and a cover letter outlining your leadership aspirations and relevant experience through our careers page at www.aoglobelife.com/careers.
This job posting was last updated on 9/9/2025