AO Globe Life

Compensation

Full Description

AO Globe Life is seeking service-driven professionals who are passionate about helping families feel protected, informed, and supported. As a Remote Client Support Specialist, your primary responsibility is delivering an exceptional client experience by guiding individuals and families through essential benefit programs with clarity, empathy, and professionalism. This is not a cold-calling sales role. You will meet with pre-scheduled clients who have requested information, ensuring they feel heard, understood, and confident in their decisions. If you believe strong customer service builds long-term relationships—not just transactions—this opportunity is designed for you. What You’ll Do Conduct scheduled virtual consultations focused on understanding each client’s needs Clearly explain supplemental benefit options in a way that builds trust and confidence Guide clients through enrollment while creating a seamless, supportive experience Maintain accurate digital records and ensure timely follow-up communication Provide ongoing client support and relationship management Participate in weekly coaching, mentorship, and professional development sessions What We Provide 100% Remote position available to U.S.-based candidates Flexible scheduling with autonomy over your day Pre-qualified, scheduled appointments — no cold outreach Vested renewal commissions for long-term income growth Comprehensive training with ongoing customer service development Leadership advancement opportunities A collaborative, service-first culture Who Excels in This Role Professionals with strong customer service instincts Individuals who communicate with empathy and confidence Detail-oriented team members who prioritize follow-through Self-motivated professionals comfortable in a virtual environment Backgrounds in hospitality, retail, call centers, healthcare, education, or consulting (preferred but not required) Requirements Authorized to work in the U.S. Windows-based laptop or PC with webcam Reliable high-speed internet connection About AO Globe Life For over 70 years, AO Globe Life has provided supplemental benefits to working-class families, including union members, veterans, credit unions, and associations nationwide. Our reputation is built on trust, service, and long-term client relationships, and we continue to expand our fully remote team with professionals who share that commitment. If you are ready to build a career centered on service, relationship-building, and long-term growth, we encourage you to apply.