Anywhere

Compensation

Full Description

The Specialist, Escrow Operations will provide critical support to the escrow team by assisting with post-closing corrective matters, troubleshooting operational issues, and ensuring accuracy in financial and file management processes. This role is essential for maintaining compliance, operational efficiency, and exceptional service standards. Key Responsibilities: Post-Closing Support: Prepare and process corrective deeds and other post-closing documentation. Retrieve and review files from the core operating system for audits and third parties as needed. Troubleshooting & Escrow Officer Support: Assist escrow officers with troubleshooting or timely assistance needs Provide guidance on system navigation and problem-solving for operational challenges. Financial & Reconciliation Assistance: Support trial balance reviews and assist with clearing outstanding checks. Help identify and resolve accounting discrepancies in escrow transactions. Operational Efficiency: Collaborate with the Senior Support Specialist to streamline processes and implement best practices. Maintain accurate records and documentation for audit and compliance purposes. Additional Duties: Assist with special projects and business needs as assigned. Provide backup support for other operational functions during peak periods. Qualifications: Strong understanding of escrow processes and post-closing requirements. Proficiency in escrow software and core operating systems. Detail-oriented with excellent problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Strong communication and collaboration skills.