Anveta Inc

Compensation

Full Description

IT Support Specialist Location : Washington, DC(Onsite) Duration : 6+ Months Need Local s Job Description : • Minimum 7 years of IT support Specialist • Deep understanding of M365 hybrid environments, Entra ID, SSO, and MFA • Proficiency in Windows troubleshooting and device support • Skilled in Microsoft 365 administration: Exchange Online, Teams, SharePoint, OneDrive, Groups • Experience with Adobe, Power BI, Power Automate, Visio, Planner, Project • Experience installing, configuring, and supporting laptop and mobile devices. • Experience with remote support tools (Remote Desktop, Zoom, MS Teams) • Knowledge of cloud security best practices and compliance • Experience supporting a hybrid work environment that includes support of staff deployed worldwide • Strong communication and interpersonal skills • Ability to work under deadlines and to adapt to changing circumstances • Collaborative team spirit, cultural sensitivity, and a strong desire to learn • Bachelor s degree in IT or related field; relevant certifications (e.g., CompTIA, Microsoft, ITIL) preferred • Hardware, software, and network support for global staff • Governance and information assurance/cybersecurity to ensure compliance with government-wide cyber-security directives and FISMA compliant reporting, as well as enterprise initiatives like cyber hygiene scans and data loss prevention • IT service delivery to include remote technical support such as device troubleshooting, patching, IT asset provisioning, software/hardware maintenance, Audio/Video equipment, troubleshooting M365 and other software issues, and managing IT inventory • Email support, including account creation, updates, deletions, and archiving • IT equipment support, maintenance, repair, and replacement of IT assets Please share the profiles to: mounika at anveta dot com