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Angela Hughes - State Farm Agent

via LinkedIn

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Office Manager - State Farm Agent Team Member

Detroit, MI
Full-time
Posted 1/11/2026
Verified Source
Key Skills:
Customer Service
Communication
Organization

Compensation

Salary Range

$40K - 60K a year

Responsibilities

Provide customer service, manage customer relationships, and support office operations.

Requirements

Experience in customer service, ability to work in a team, and willingness to obtain insurance licenses.

Full Description

Benefits: • Tuition assistance ROLE DESCRIPTION:As with, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Angela Hughes - State Farm Agent is eager to bring aboard your collaborative presence. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed. • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. • Use a customer-focused, needs-based review process to educate customers about insurance options. • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. QUALIFICATIONS: • Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented • Experience in customer service required • Experience in managing customer service preferred • Experience in sales preferred • Proactive in problem-solving • Able to work in and manage a team environment • Experience in Windows computer applications • Able to coordinate and collaborate with others to achieve agency goals. • Able to succeed in a fast-paced environment • Able to obtain Property and Casualty License • Able to obtain Life and Health License BENEFITS: • Paid time off (holidays and personal/sick days) • Salary plus commission/bonus • Growth potential/opportunities for advancement within my agency • opportunity to have your own agency with proven track record Compensation: $40,000.00 - $60,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Detroit, MI and help customers with their insurance and financial services needs, including: • Auto insurance • Home insurance • Life insurance • Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This job posting was last updated on 1/13/2026

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