via Ashby
$120K - 160K a year
Lead complex customer deployments by building full-stack solutions, embedding with customer teams, and establishing best practices for forward deployed engineering.
5+ years engineering experience with customer-facing roles, strong full-stack TypeScript skills, ability to write production code, and experience or interest in AI/LLM systems.
About Anam Anam's vision is to create the next interface for technology: digital humans that are indistinguishable from real-life. Our real-time, interactive AI personas power sales automation that increases conversion and pipeline velocity, customer education experiences that drive measurable revenue impact, and training simulations that deliver personalized upskilling at scale for incredible customers including Fortune 500s like Siemens and L'Oréal, as well as AI-native startups like CoachHub and Vivun, and leading universities like ASU. We are backed by top investors, including Redpoint Ventures, SV Angel, Concept Ventures, Torch Capital, and ElevenLabs CEO, Mati. About the role As our Founding Forward Deployed Engineer, you will lead our most complex and high-stakes customer deployments. This is a hybrid role: you are a builder, a technical strategist, and a customer-facing partner all in one. You'll embed directly with customer engineering teams where performance, latency, and human-like interaction are critical, acting as the primary technical owner to map their needs, structure the integration, and ship solutions fast. You will not only scope, design, and build full-stack solutions but also create the processes and best practices for this function from the ground up. You'll be a critical feedback loop, driving clarity across internal and external teams and surfacing patterns from the field that directly influence our core product and research roadmaps. You will set the bar for how we deliver value to our partners. In this role you will: Own the end-to-end technical delivery for our most strategic customer deployments, from initial prototype to stable production. Build full-stack systems, custom integrations, and developer tools (e.g., SDKs, examples) that deliver customer value and accelerate adoption. Embed closely with customer teams, acting as their trusted technical advisor to understand their needs, debug complex issues, and guide the adoption of our platform. Scope complex, often ambiguous, projects, sequence the delivery, and proactively remove blockers. Make pragmatic trade-offs between scope, speed, and quality to ensure successful customer outcomes. Write and review production-grade code across our stack (Typescript/React/Node, Python/Go; note, it’s Ok to pick up languages as you go) when progress or clarity depends on it. Establish and codify the reusable patterns, tools, and best practices that will become the FDE team's playbook. Share critical field feedback that helps our Research and Product teams understand where our AI personas succeed and where they can improve. You might thrive in this role if you: Bring 5+ years of engineering experience, with a significant portion in a customer-facing role (e.g., solutions engineering, forward deployment, technical consulting). Have scoped and delivered complex software systems in fast-moving, ambiguous environments. Are a strong full-stack engineer with experience in Typescript. Write and review production-grade code and are comfortable diving into new languages like Python or Go. Have built or deployed systems powered by AI, LLMs, or other generative models and understand how model behaviour impacts product experience. Are a "product-minded" engineer who can simplify complexity and make fast, sound decisions under pressure. Communicate clearly and effectively with engineers, product managers, and senior customer stakeholders. Have strong customer empathy and a passion for developer experience. [Bonus] Have experience with WebRTC, real-time communication systems, or AI deployment. [Bonus] Have experience working in an early-stage startup or as a founding engineer. You will gain The chance to build and lead a new, critical function from scratch. The opportunity to build a revolutionary technology from the ground up. Direct influence on our product roadmap, acting as the primary bridge between customers and our core teams. Experience working with best-in-class engineers & researchers. A competitive salary, reviewed regularly. Generous equity, coming in as a founding employee. The opportunity to grow into a leadership role as you build out the FDE team. Equal Opportunity: We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
This job posting was last updated on 11/24/2025