via Talent.com
$40K - 50K a year
Assist passengers with tickets, luggage, and information to ensure a smooth travel experience.
No specific skills or legal experience required, suitable for entry-level candidates.
Job Description As a Customer Service Representative at Amtrak, you will: • Process and price all types of tickets • Safeguard company funds • Take care of ticket printers and perform preventative maintenance • Assist passengers with luggage and boarding trains • Handle checked baggage, packages, and company materials • Provide information to passengers about schedules, fares, routes, city highlights, and tours You will work closely with your team to provide excellent customer service and ensure a smooth travel experience.
This job posting was last updated on 12/17/2025