Ampstek

Compensation

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Position: ServiceNow Production Support Engineer Location: Austin, TX (Remote) Duration: Long Term • *Only US Citizen and Green Card Required** Job Description: The role is for production support for a top client in the IT industry. Candidate is expected to be on shift during weekdays and some of the weekends. Since the project is on-prem, this team handles all the operational and maintenance activities. This gives an edge to the candidate to be involved in other technologies like Unix and SQL, unlike the industry standard projects. Also, the tool and its implementation is customised by the client, which also gives the candidate a very good scope for learning service now. Although it is production support, this team handles code fixes and minor enhancements, which is an edge over other implementations. Technical Hiring Criteria (Must Haves) • Top 3 Required skills: Service Now, Unix, Oracle SQL • Years of experience in each of the must-have skills: Service Now : 5-8 years Unix : 3-5 years Oracle SQL : 5-8 years • Any Certifications required: Service now certified system administrator is a mandatory certification. Other micro certifications in HRSD/ITSM/CSDM could be beneficial Thank You Aakash Dubey Talent Acquisition Lead Aakash.dubey@ampstek.com