Ameritas

Compensation

Full Description

The Provider Relations Specialist II serves as a liaison between the company and internal and external partners. This position develops and strengthens customer relationships by providing timely and accurate response to inquiries and conducting analysis to solve problems under limited supervision.  This position may provide guidance, coaching, and training to associates. * Position Location: This position is remote in Nebraska and does not require regular in-office presence. What you do: * Maintains contract knowledge to ensure customers receive accurate and compliant information. * Performs administrative updates and changes within service standards. * Assists with system enhancement development and testing. * Provides back up support to other positions in the department. * Retrieves customer call back or email requests; resolves customer issues and concerns. * Other duties as assigned. What you bring:  * Associate’s degree or equivalent experience is preferred. * H.S. Diploma or GED is required. * 2-4 years of related experience required. * Previous experience in provider relations or similar role highly preferred. * Insurance industry experience preferred. What we offer:  A meaningful mission. Great benefits. A vibrant culture  Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.   At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:    Ameritas Benefits For your money:  * 401(k) Retirement Plan with company match and quarterly contribution * Tuition Reimbursement and Assistance  * Incentive Program Bonuses  * Competitive Pay  For your time:  * Flexible Hybrid work * Thrive Days - Personal time off * Paid time off (PTO) For your health and well-being:  * Health Benefits: Medical, Dental, Vision  * Health Savings Account (HSA) with employer contribution * Well-being programs with financial rewards * Employee assistance program (EAP) For your professional growth:  * Professional development programs * Leadership development programs * Employee resource groups * StrengthsFinder Program       For your community: * Matching donations program * Paid volunteer time– 8 hours per month For your family:  * Generous paid maternity leave and paternity leave * Fertility, surrogacy and adoption assistance * Backup child, elder and pet care support This role will be posted for 3 business days.  An Equal Opportunity Employer   Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.