Amerit Consulting

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. Amerit Consulting is a fast-growing staffing and consulting firm that provides solutions to Fortune 500 companies and small to mid-sized organizations. They are seeking a Program Operations Analyst to support Participating Contractors and Retailers, focusing on the MyEnergy Salesforce system, ensuring timely guidance, issue resolution, and clear communication related to program processes. Responsibilities • Maintain regular communication with Participating Contractors and Retailers. • Support PCs and PRs in using the MyEnergy Salesforce system, including uploading/managing coupons, submitting resident applications, and handling supporting documentation. • Respond to inquiries from PCs and PRs, troubleshoot issues within MyEnergy, and escalate as needed. • Evaluate performance of all PCs/PRs and recommend corrective actions when necessary. • Manage virtual coupons for appliances, electrical, and installation rebates. • Maintain accurate public reference lists of Participating Contractors and Retailers. • Manage and update qualified product lists based on ENERGY STAR and other relevant criteria. • Maintain and update Salesforce dashboards and reports. • Perform routine and ad-hoc data quality assurance reviews and data cleanup activities. • Monitor program budgets, performance metrics, and participation milestones. • Maintain and update process documentation, ensuring alignment with resolved data quality issues. • Serve as a subject matter expert on the Program Manual and all related program documentation. • Coordinate with Shared Services teams regarding compliance with Participation Agreements. • Partner with the Quality & Market Standards (QMS) team and PCs to support inspections and implement corrective action plans. • Support additional responsibilities contributing to Codes & Standards team outcomes. Skills • Ability to rapidly learn new systems and processes through independent review and analysis. • Excellent verbal and written communication skills—meetings, presentations, and written correspondence. • Strong organizational and time-management capabilities; ability to handle multiple priorities in a fast-paced environment. • Highly detail-oriented with strong analytical and critical-thinking skills. • Proven resourcefulness and ability to devise creative solutions. • Strong interpersonal skills and the ability to work both independently and collaboratively. • Integrity, strong work ethic, and a process-oriented mindset. • Proficiency with MS Office Suite (Excel, Word, PowerPoint). • Experience implementing utility incentive programs. • Strong Salesforce Lightning expertise (system design, troubleshooting, UAT, report and dashboard development). • Bachelor’s Degree required. • Familiarity with IT systems including Microsoft Office, Microsoft Teams, SharePoint, Asana, Oracle PeopleSoft, Salesforce. Company Overview • Amerit Consulting is a staffing and recruiting company that offers temporary staffing and payrolling services. It was founded in 2002, and is headquartered in San Ramon, California, USA, with a workforce of 1001-5000 employees. Its website is http://ameritconsulting.com.