America's Christian Credit Union

Compensation

Full Description

### Summary: The Sr. Commercial Portfolio Manager is an experienced professional responsible for outreach and engagement with our corporate members. The Sr. Commercial PM will lead and manage the Commercial PM Team. This role completes Annual Reviews of existing credits, coordinates loan renewals, reviews member-provided documentation for accuracy and compliance, and promotes a healthy ongoing relationship with members required to have their loans reviewed annually. The Sr. Commercial PM will oversee the collection and default process to minimize financial losses and ensure timely recovery of assets. The Sr. Commercial PM will also oversee the commercial loan participations activities for ACCU. ### Major Duties and Responsibilities: • Provide leadership and guidance to the Commercial Portfolio Management Team. • Oversee the commercial collection and default process. • Manage commercial loan participations, including coordinating with multiple financial institutions. • Conducts member relationship management activities in support of both loan renewals and annual loan review processes. • Owns process steps for loan renewals, including reviewing loan documentation to ensure eligibility for renewal. • Interacts with internal and external audiences that can include underwriters, relationship managers, customers, agent banks, attorneys, and insurance agents to ensure all conditions are met for loan renewals. • Regularly collaborates with teammates and key stakeholders across all levels of the company. • Leverage communication and customer relationship management skills to drive results. • Utilize strong organizational experience in a fast-paced, live operational environment. • Manages a workload that includes multiple tasks and applies judgment to resolve conflicting priorities. • Apply job knowledge and documentation expertise to support a diverse array of lending products. ### Essential Functions: • Ability to perform duties outlined under “Major Duties and Responsibilities.” • Ability to communicate clearly and effectively. • Ability to deal with sensitive and confidential information. ### Qualifications and Educational Requirements: • High School Diploma, GED, or Equivalent Certification • At least 5 years of experience in customer-facing portfolio or relationship management • Associate degree in Accounting or Finance or Paralegal certification • At least 3 years of experience in both for-profit and non-profit commercial lending support role • At least 3 years of experience in lending processes, loan principles, and terminology related to banking laws and regulations • At least 5 years of experience in a customer-facing portfolio or relationship management ### Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required for personnel classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. ### ADA Compliance Statement: In compliance with the Americans with Disabilities Act (ADA), ACCU stands ready to accommodate any qualified employee with a disability who can perform the essential duties of their position, as long as necessary accommodations for that employee’s disability don’t cause an undue burden to the credit union.