American Pain Consortium

Compensation

Full Description

American Pain Consortium (APC) is dedicated to empowering providers with exceptional patient care through innovative pain management techniques. The Administrative Assistant Specialist will serve as the first point of contact at the support office, managing office operations and enhancing company culture initiatives. Responsibilities • Manage relationship with property management company to include communicating updates bidirectionally and identifying, reporting, and scheduling maintenance, repairs, or improvements. • Oversee access security for the support office and Carmel clinic location including monitoring visitors to ensure adherence to company standards and security measures. Greet visitors and interact with them and communicate with onsite team members with whom visitors are meeting. • Answer phones calls, take messages, and distribute to the appropriate personnel. • Maintain consistent availability to support and coordinate onsite meetings scheduled in shared conference space. Ensures required conference space is available, reserved, and equipped for the meeting including preparation of video-conferencing, shared presentation, and refreshments. • Collects, sorts, and distributes mail/fax communications. • Manage supplies for assigned locations to include office supplies, break room supplies, conference room supplies, meeting refreshments, and clinical office supplies. Prepares orders and approves or declines requests for supply orders outside budget limits or reasonableness. Maintain break room machines by completing weekly cleanings and placing work orders as needed for any repairs. • Coordinate and support office events such as monthly meal pitch-ins, holiday celebrations, and associate engagement activities. • Provide general administrative and clerical support to leadership and other departments as needed. • Assists with maintaining credentialing files for each provider to ensure all required information is organized, current, and available electronically. Tracks receipt of updated credentialing documentation, ensures it is stored appropriately, and reports any deficiencies to the appropriate leader. Reviews monthly expirables for licensure, certifications, and hospital privileges and sends email reminders to providers to complete renewals. • Assist with company-wide initiatives such as birthday and thank-you cards, scrub orders, and employee recognition efforts. • Other duties as assigned. Skills • Excellent verbal and written communication skills • Excellent interpersonal and customer service skills • Excellent organizational skills and attention to detail • Excellent time management skills with a proven ability to meet deadlines • Strong analytical and problem-solving skills • Ability to prioritize tasks and to delegate them when appropriate. • Ability to function well in a high-paced and at times stressful environment. • Proficient with Microsoft Office Suite or related software. • High School Diploma Required • Ability to Commute: Carmel, IN 46032 (Required) • 2+ years in customer service focused role preferred • 1+ years in administrative, front desk, or office support role preferred • Bachelor's (Preferred) • Microsoft Office: 1 year (Preferred) Benefits • 401(k) matching • Dental insurance • Employee assistance program • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Tuition reimbursement • Vision insurance Company Overview • American Pain Consortium offers patient-centric pain management practices and chronic pain treatment services to boost recovery time. It was founded in 1993, and is headquartered in Avon, Indiana, USA, with a workforce of 51-200 employees. Its website is https://www.americanpainconsortium.com/.