American Cancer Society

Compensation

Full Description

Job Description: • Troubleshoots complex enterprise application issues by analyzing system logs, error reports, and integration traces • Contributes to IT project teams by assisting in the design, configuration, and rollout of enterprise applications, integration solutions, and system upgrades • Assists in planning and executing release cycles by coordinating with cross-functional teams, validating build integrity, performing pre- and post-deployment testing • Monitors and optimizes application performance across Windows and Linux environments by leveraging monitoring tools • Identifies inefficiencies in workflows and system operations, recommending and implementing technical process improvements • Collaborates with Service Desk, Network Operations, and Infrastructure teams to provide Tier 2/3 escalation support for enterprise applications • Develops and maintains operational documentation, including runbooks, environment configuration guides, and deployment procedures Requirements: • Minimum Degree Required: Associate Degree • Preferred Degree: Bachelor’s Degree • Relevant IT certifications preferred (e.g., Boomi, Linux+, Microsoft, AWS, ITIL) • 3 years in IT support or application/system administration Benefits: • generous paid time off policy • medical, dental, retirement benefits • wellness programs • professional development programs