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Amazon

Amazon

via LinkedIn

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Communications Manager, Delivery Experience & Returns

Arlington, VA
full-time
Posted 11/21/2025
Verified Source
Key Skills:
Strategic communications
Media relations
Writing press releases
Messaging development
Stakeholder collaboration
Crisis communications

Compensation

Salary Range

$114K - 189K a year

Responsibilities

Lead strategic communications plans and campaigns to support Amazon's delivery experience narratives and manage media relations.

Requirements

7+ years of professional communications or public relations experience and a bachelor's degree.

Full Description

Description Amazon is looking for a driven and experienced Communications Manager to join its Stores Communications team supporting the Delivery Experience. This role will lead proactive storytelling and strategic communications programs in support of Amazon’s fast delivery speeds. This role can be based in Seattle, WA, or Arlington, VA. Key job responsibilities Build and lead proactive strategic communications plans and campaigns to support Amazon’s delivery experience narratives. Deliver earned, owned, and social media coverage of Amazon delivery experience. Provide strategic communications guidance and support for business initiatives. Counsel senior business leaders on communications strategy. Work across internal stakeholders to deliver on objectives. Write and evolve messaging and talking points. Develop and write press release, media pitches, and owned channels content. Build and maintain relationships with reporters from top-tier media outlets. Prepare forward-looking plans for emerging issues. Successfully manage complex, fast-moving and unexpected communications challenges, both proactively and reactively Basic Qualifications • 7+ years of recent professional communications or public relations experience • Bachelor's degree Preferred Qualifications • Excellent written and verbal communications skills. • Ability to thrive in a fast-paced and deadline-oriented environment. • Ability to drive progress and earn trust while working across multiple teams. • Experience working directly with media. • Creative and entrepreneurial thinking. • Positive, can-do attitude. • Solid judgment, particularly in narrow time frames. • Ability to multitask and prioritize. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,000/year in our lowest geographic market up to $188,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Company - Amazon.com Services LLC Job ID: A3130853

This job posting was last updated on 11/24/2025

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