$100K - 140K a year
Design and lead CEO and executive engagement strategies with customers, manage lifecycle of interactions, and provide actionable insights to internal teams.
6+ years in customer-facing roles with executive presence, strong program management, business acumen, communication skills, and ability to work cross-functionally in dynamic environments.
Job Description: • Design and lead the company’s executive engagement strategy, ensuring the CEO’s interactions with customers are impactful, aligned with business priorities, and drive measurable outcomes • Define and own the framework for CEO and executive-level involvement with strategic accounts • Partner with GTM leadership to prioritize customer engagement opportunities aligned to growth, retention, and strategic initiatives • Manage the full lifecycle of CEO customer interactions: pre-briefs, meeting execution, and post-meeting follow-ups • Develop briefing materials with account insights, customer priorities, and tailored messaging • Track and ensure execution of all CEO commitments made during customer engagements • Design and facilitate CEO participation in Executive Advisory Boards, customer councils, and other executive-level events • Capture and synthesize customer insights gathered through CEO interactions • Provide actionable feedback to GTM, product, and strategy teams to shape offerings and customer experience • Maintain an executive relationship tracker, ensuring visibility of CEO touchpoints and relationship depth • Serve as the primary liaison between the Office of the CEO and GTM Requirements: • 6+ years of experience in customer-facing roles such as enterprise sales, customer success, customer programs, or executive engagement • Proven ability to operate at the C-suite level, with strong executive presence and relationship-building skills • Exceptional program management skills, with experience orchestrating complex, high-stakes customer interactions • Strong business acumen, with the ability to understand customer priorities, industry dynamics, and align them to company strategy • Excellent communication skills, written, verbal, and presentation, with a knack for distilling complex ideas into compelling narratives • Highly collaborative, able to navigate cross-functional relationships and influence without direct authority • Comfortable working in a fast-paced, dynamic environment with shifting priorities. Benefits: • Amazing benefits for all Associates
This job posting was last updated on 10/22/2025