ALS Recruiting Ltd

Compensation

Full Description

Air Export Coordinator Chicago, Il - On Site Position Summary The Air Export Coordinator is responsible for managing international air freight shipments from start to finish using CargoWise. This role owns files A-Z, including customer quotations, booking, documentation, compliance, and billing, ensuring shipments move efficiently and meet all regulatory and service requirements. Key Responsibilities Operations & File Management (A-Z Ownership) • Handle export files from initial quote through final billing and file closure • Arrange bookings with airlines, co-loaders, and cartage providers • Coordinate pickups, cargo readiness, and flight scheduling • Monitor shipment milestones and proactively manage delays or exceptions Quoting & Pricing • Prepare competitive spot and RFQ quotations • Analyze carrier rates, surcharges, and routing options • Maintain margin targets and update rate sheets in CargoWise Documentation & Compliance • Prepare and validate export documentation (HAWB/MAWB, commercial invoices, packing lists, EEI filings where applicable) • Ensure compliance with TSA, IATA, and U.S. export regulations • Verify customer SOPs and country-specific requirements Customer Service • Serve as primary point of contact for customers and overseas agents • Provide shipment updates, resolve issues, and manage expectations • Build strong client relationships to support retention and growth Required Qualifications • 2+ years of international air export freight forwarding experience • Hands-on experience with CargoWise • Strong knowledge of air freight documentation and export compliance • Experience preparing customer quotations and managing margins • Excellent communication and organizational skills Preferred Qualifications • IATA or Dangerous Goods familiarity • Experience with high-volume export desks • Knowledge of temperature-controlled, pharma, or time-critical shipments Key Skills • A-Z shipment ownership • Rate negotiation and quoting • Attention to detail and deadline management • Problem solving and proactive communication • Multitasking in a fast-paced logistics environment