Alphabe Insight Inc

Compensation

Full Description

Company Description Swift7 Consultant is a leading solutions partner specializing in strategic planning, project coordination, and client-focused operational excellence. We bring clarity, structure, and innovation to every initiative we manage. Our team is dedicated to delivering high-quality results while fostering a work culture built on integrity, continuous improvement, and professional growth. As we expand our portfolio, we are looking for detail-oriented and driven individuals who are ready to contribute to meaningful, impactful projects. Job Description We are looking for a motivated and detail-oriented Customer Service Representative to join our growing team. This role plays a key part in ensuring a seamless and positive experience for our clients. The ideal candidate is proactive, organized, and committed to exceeding expectations. You will serve as a primary point of communication, assisting clients with inquiries, coordinating solutions, and maintaining a high standard of professionalism. Responsibilities Respond to client inquiries via phone and email in a timely and professional manner Provide accurate information, guidance, and support according to company procedures Maintain updated records, documentation, and account details Assist with problem-solving and follow up on pending issues to ensure resolution Collaborate with internal departments to address client needs efficiently Uphold quality standards and ensure an exceptional customer experience Support administrative tasks and daily operational functions as needed Qualifications Strong communication and interpersonal skills Excellent organizational and time-management abilities Ability to handle multiple tasks with a high level of accuracy Professional and positive attitude with a client-focused mindset Comfort working in a fast-paced environment Basic computer proficiency and ability to learn internal systems quickly Additional Information Competitive salary between $45,000 and $49,000 annually Growth and advancement opportunities Professional training and continuous skill development Supportive and collaborative work environment Full-time, on-site position in Washington, DC