Alpha Coast

Compensation

Full Description

Company Description At Alpha Coast, we help career coaches scale from $5K to $50K+ per month using our Client Accelerator™ Program. It's a done-for-you lead generation system, coupled with a done-with-you business development phase, that has helped 400+ coaches generate over $88M in revenue. Our clients grow fast because we focus on what matters: • Dialing in your positioning, messaging, and irresistible offer • Building daily inbound lead flow (without cold outreach) • Training your team to convert inbound leads with confidence • Fixing growth bottlenecks before scaling further The results speak for themselves: • Clients average $20K/month within 3 months • 50% ROI in month one, 100% ROI by month three • We guarantee to work with you until you ROI Every client receives personalized support from a dedicated LinkedIn expert and gains access to our community of ambitious, like-minded entrepreneurs who share insights and celebrate wins together. We're seeking talented individuals who are passionate about helping service professionals achieve extraordinary growth while reclaiming their time and focusing on their zone of genius, coaching. Role Description: We’re seeking a proactive and client-focused Onboarding Specialist to guide our clients through a seamless and successful onboarding journey. In this role, you will be the primary point of contact during the crucial early stages of the client relationship, ensuring a smooth transition from signed agreement to full launch. • You’ll collaborate closely with internal teams and clients to deliver a high-quality, timely onboarding experience that sets the foundation for long-term success.. • Lead weekly group pre-launch onboarding support calls to provide guidance and answer questions for new clients. • Conduct 1:1 individual onboarding sessions for clients who require additional support, offering personalized walkthroughs and hands-on assistance (~6-10 individuals per month). • Take individual kick-off onboarding calls with NEW clients (~20-30 clients a month). • Take individual support calls with paid clients from ads who are interested in ensuring that their setup with the LinkedIn Marketplace Product is solid and ready to go (training will be provided) • Coordinate with our in-house graphic designer to ensure all client assets are delivered accurately and on schedule. • Coordinate with our in-house technical specialist team to ensure all technical aspects of the system are placed on time. • Partner with the onboarding VA and Account Manager to coordinate tasks, delegate responsibilities, and maintain alignment throughout the onboarding process. • Take full ownership of each client’s onboarding process, aiming to bring them to the launch phase (preferably within ~10 days of signing). • Monitor client progress and proactively address any delays, roadblocks, or concerns. • Document and continually improve the onboarding process to enhance efficiency and client satisfaction. • In charge of building out our SOP instructions and keeping them updated when changes occur Qualifications and Skills: • Proven experience in customer service, client success, or onboarding roles. • Solid understanding and application of marketing principles, clients customer journey, and online optimization • Proficiency in LinkedIn, including features, content strategy, and platform best practices. • Excellent written and verbal communication skills. • High attention to detail, with strong time management and organizational abilities. • Professional demeanor with the ability to handle sensitive information discreetly. • Self-motivated, curious, and able to thrive with minimal supervision. • Open to feedback and eager to learn—must be coachable and adaptable. • Availability: 9 am to 5 pm EST/PST Monday-Friday Education and Experience: While formal education is not a strict requirement, the ideal candidate will bring: • A strong grasp of LinkedIn and social media strategy in a business context. • Prior experience in online marketing, social media management, or client acquisition. • A passion for helping clients succeed and a mindset geared toward continuous improvement. Compensation: Fixed pay at $4k-$5k/month (FT) DOE plus $250 BONUS for each successful client’s review posted on Alpha Coast’s LinkedIn/Google/BBB. Invoicing: OS to send invoice on the 1st of each month for the previous month’s work. For example: Invoice for February 2024 services is submitted on Mar 1, 2024. Invoices submitted are on Net 5 terms, meaning the company has up to 5 calendar days to process payment via Wise or QuickBooks. To Apply: Shoot a 1-2 min video introducing yourself, and describe what experience you have to qualify for this position Go here to submit: https://form.jotform.com/252826115229153 We'll get back to you if you qualify. • Applications WITHOUT Videos will NOT be considered* Job Types: Full-time, Part-time Pay: $4,000.00 - $5,000.00 per month Expected hours: 40 per week Work Location: Remote