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Alorica

Alorica

via DailyRemote

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Customer Service Representative Work at Home-SA, TX Only

Anywhere
full-time
Posted 10/3/2025
Verified Source
Key Skills:
Customer service
Issue resolution
Call documentation
Upselling

Compensation

Salary Range

$31K - 31K a year

Responsibilities

Assist customers with product/service issues, document calls, update customer info, and upsell services.

Requirements

Entry-level customer service skills with basic communication and problem-solving abilities.

Full Description

Position: Customer Service Representative Work at Home - SA, TX Only. Location: 10940 Laureate Drive, Building 1000, Suite 1900, San Antonio, TX 78249 Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within! But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities • Assist customers with issues and concerns they are experiencing during the use of the product and/or service • Document call-related information for auditing and reporting purposes • Maintain and update customer information as necessary • Upsell current customers on new or enhanced services

This job posting was last updated on 10/7/2025

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