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Ally Financial Inc.

via Mediabistro

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HR, Senior Analyst- Portfolio Operations and Incident Management

Anywhere
Full-time
Posted 2/7/2026
Verified Source
Key Skills:
Agile methodologies
Jira project management
HR incident management

Compensation

Salary Range

$70K - 120K a year

Responsibilities

Manage and facilitate Agile practices within HR, oversee project portfolios, and administer incident management processes.

Requirements

Requires experience with Agile frameworks, Jira, project management, and effective communication skills.

Full Description

## HR, Senior Analyst- Portfolio Operations and Incident Management .### General informationCareer areaHuman ResourcesWork Location(s)500 Woodward Avenue, MI, 601 S. Tryon Street, NCNoRef #21655Posted Date02-04-26Working timeFull time### Ally and Your CareerWork Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.### The Opportunity*This role is on a hybrid schedule in our Charlotte or Detroit office a few days a week.*As the Sr Analyst, HR Portfolio Management Operations & Incident Management, you will be responsible for enabling the adoption of the Agile Framework and fostering a productive Agile environment across Enabling Solutions.Manage and maintain epic data across the HR Portfolio along with providing guidance on the creation and management of epics and stories in Jira as well as acting as a project manager for projects. Additionally, you will be responsible for the HR incident management process. The role will report to the Director, HR Portfolio & Incident Management.### The Work Itself* Promote and ensure the consistent adoption of Agile principles, methodologies, and best practices throughout the Enabling Solutions team by providing guidance, training, and support to team members.* Lead and facilitate key Agile ceremonies—including daily stand-ups, sprint planning, sprint reviews, and retrospectives—while continuously assessing and implementing improvements to team processes for enhanced collaboration and efficiency.* Oversee the development, maintenance, and regular review of Standard Operating Procedures (SOPs) and Job Aids for the Enabling Solutions team; collaborate with stakeholders to update documentation and actively communicate changes to ensure team alignment and understanding.* Generate, analyze, and distribute Jira reports to monitor team performance, track progress on sprint goals and deliverables, and provide actionable insights to stakeholders for informed decision-making.* Plan, coordinate, and execute a portfolio of projects and annual programs for the Enabling Solutions team, ensuring milestones are met, resources are managed effectively, and objectives align with organizational strategy.* Administer and improve the HR incident management process by tracking incidents, facilitating timely resolution, maintaining accurate records, and collaborating with HR and relevant departments to ensure compliance and effective issue handling* Work with the leadership team to identify opportunities for improvement across the portfolio team, gain consensus and implement the opportunities.### The Skills You Bring* Bachelor’s Degree or an equivalent combination of education and 3 years of experience sufficient to perform the key accountabilities of the job required.* Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way with effective written and verbal communications.* Experience with managing work within an Agile framework required.* Experience with Atlassian’s Jira required.* Ability to collaborate and communicate effectively with others to create a positive and productive team environment* Effective project management and organizational skills that includes proactive planning and delivering results.* Ability to work well independently, set goals aligned to expectations, be versatile, and demonstrate initiative.* Diligence and relentless commitment to follow-through.* Strong critical and analytical thinking with attention to detail.* Ability to quickly adjust plans and strategies to accommodate new information or circumstances.* Adept at problem-solving, conflict resolution, and negotiation.#LI-Hybrid### How We'll Have Your BackAlly's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:* **Time Away:** Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).* **Planning for the Future:** plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.* **Supporting your Health & Well-being:** flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.* **Building a Family:** adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.* **Work-Life Integration:** other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.* **Other compensations:** depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.* To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf**Who We Are:**Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.**Base Pay Range**: $70000 - $120000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.Incentive Compensation: This position is eligible to participate in our annual incentive plan.Share this job:* EmailShare this job:* Email #J-18808-Ljbffr

This job posting was last updated on 2/12/2026

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