via Workday
$72K - 97K a year
Support and enable sales teams through content creation, resource management, and training to improve sales performance and efficiency.
5+ years in customer service or sales enablement, proficiency in Salesforce, AI tools, and content development, with strong communication and collaboration skills.
Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat. Job Description About Allstate Identity Protection Formerly InfoArmor, we are now a wholly owned subsidiary and Business Unit of Allstate Corporation since 2019. Our flagship product delivers proactive comprehensive identity monitoring tools and services, alerting subscribers at the first sign of fraud and providing full identity restoration in the event of a breach. Today, nearly 3 million individuals trust our comprehensive protection solutions. More than 3,000 employers’ partner with Allstate Identity Protection to offer their employees a safer, more secure digital life through voluntary benefits. Important note on Compensation, Bonus and Benefits for this role AIP's budgeted starting/ annual base “offer” salary for this role is between $72000 and $80,000 The annual performance bonus allotted to this role is up to 10% of base salary Benefits (partial list) $80/ month connectivity stipend, up to 20 days per year PTO, 9 national holidays, medical/dental/vision with HRA/FSAs, and other perks. Please visit allstategoodlife.com to review specific benefits information About the Team: Join our small but mighty Sales Operations team, a tight-knit group of three that plays a big role in driving success. We support internal sales and customer success teams, as well as external brokers and strategic partners, ensuring they have everything they need to win. Your Impact: Reporting to the Sr. Manager, Sales Operations, you’ll work closely with cross-functional leaders and directly influence the performance of a high-achieving sales organization. Your mission: equip the team with tools, resources, assets, and training that boost efficiency and accelerate results. You’ll collaborate across departments to: Partner with Sales to identify resource gaps and deliver solutions that reduce ramp-up time, increase capacity, and speed up deal velocity. Align with Marketing to ensure messaging, assets, and strategies reflect our brand vision and product roadmap. Work with Operations to provide the right tools and services that elevate sales performance and product knowledge. Your efforts should translate to collective success in: Faster onboarding Increased productivity Stronger product expertise Higher win rates If you’re passionate about building, coaching, and scaling sales excellence—and thrive in a collaborative, fast-paced environment—this is your opportunity to make a difference Key responsibilities: Learn our product and become versatile in Employee Benefits, Identity Theft Protection / Cybersecurity space. Own the production of sales assets and Request for Information/Proposal (RFx) materials to facilitate the sales process Lead the creation of customized content for Target Accounts and any other collateral the sales team requires for high-value sales opportunities Research the competitive landscape and create robust competitive intel assets and analysis to sales teams; translate results to easily digestible communications including messaging and presentations Own Content Management & AI - Automation Communicate effectively with sales, marketing, and operations teams to find gaps in resources and training Support and inform the salesperson onboarding process and adjust training as the company and product matures Required education, skills and experiences: Education: High School Diploma or GED required Experience: 5+ years in customer service, sales, or account management CRM Proficiency: Skilled in Salesforce (SFDC) or similar CRM for pipeline management, analysis & reporting Tech Savvy: Proficient with AI tools and advanced skills in Excel, PowerPoint, Word, and Salesforce Business Partnering: Proven ability to collaborate with leaders and stakeholders to turn objectives into actionable solutions Design and Presentation: Proven ability to design and deliver impactful sales training programs and enablement content Mindset: Entrepreneurial, service-focused, and highly motivated to help teams exceed goals Soft Skills: Exceptional communication, problem-solving, and systems-thinking abilities Team Player: Strong collaborator with listening, facilitation, and persuasion skills Attitude: A hustler with a winning mindset, ready to drive success Preferred education, experience, and skills: Bachelor’s degree in related fields Prior experience working in voluntary benefits, open enrollment areas and or identity protection domain 3–5 years in sales enablement, content development, or marketing communications (ideally in professional services, B2B, or B2B2C) Experience creating or working with AI automation software like Loopio, and or AI agents Prior sales experience with a strong understanding of sales challenges Marketing background with ability to communicate brand and product vision Skilled in creating and editing customer-facing content for sales teams Familiarity with training techniques and best practices for onboarding or tech adoption That’s the day-to-day, now let’s talk about the rest of it. As we mentioned, Allstate Identity Protection is a subsidiary of the Allstate Corporation. But you’ll be working for, and, at AIP. It’s the best of both worlds. You’ll get access to the full suite of Allstate benefits and work in a fast-paced startup culture. It’s a culture that encourages you to be you. AIP2024 Skills Business Requirements, Client Leadership, Process Improvements, Sales Support, Strategic Collaborations Compensation Compensation offered for this role is 60,000.00 - 97,125.00 annually and is based on experience and qualifications. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of The Allstate Corporation. We go beyond the typical identity theft protection! Our Allstate Digital Footprint™, identity theft and credit monitoring services, fraud remediation and restoration services help our subscribers safeguard their personal information, data they share online, and the relationships they treasure. Employment Criteria: The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen Work Environment: Except for our Customer Care roles which necessitates onsite work, most other roles are remote. AIP is a remote-first company; however, our roles are open to in-office or flex work if you live in a city with a physical office location Physical Demands: We primarily collaborate with our colleagues through virtual meetings and office collaboration tools. Employees will have to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery, as necessary. Employees must be able to remain stationary for extended periods and must be able to observe and interpret written and/or verbal communication. Additional Information: AIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to the full inclusion of all qualified individuals. As part of this commitment, AIP will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please let us know if you need a reasonable accommodation. AIP uses the E-Verify employment verification program. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us
This job posting was last updated on 1/8/2026