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Allstate Insurance

via Monster

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Insurance Customer Service Representative

Rochester, MI
Full-time
Posted 1/28/2026
Verified Source
Key Skills:
Customer Service
Insurance Knowledge
Multitasking

Compensation

Salary Range

$40K - 50K a year

Responsibilities

Assist customers with policy changes, reviews, payments, and cross-sell opportunities in a fast-paced environment.

Requirements

Active MI P&C License, prior insurance experience, and strong customer service skills.

Full Description

We are looking for an experienced Allstate Insurance Customer Service Representative to join our award-winning, family-owned agency. We're not just another agency. Our team is split into Customer Service and Allstate Sales, giving you the support and structure you need to thrive. We're a fast-paced, high-energy agency known for excellence, growth, and results. MUST HAVE (non-negotiable): Active P&C License (Life License is a plus) Prior Insurance experience preferred Position Details: Full-time, in-office or remote Customer service, policy changes, policy reviews, payments, cross-sell opportunities Competitive pay + incentives Supportive, team-oriented culture Preferred Skills: Strong multitasking & follow-through Positive, client-first attitude Organized, coachable, and results-driven Remote or at one of our locations in Rochester & Clawson, MI To Apply: Send resume and brief intro to carolyntack@allstate.com Let's connect if you meet the above qualifications and are ready to grow with a high-performing insurance team! If you're ready to make an impact and take your career to the next level, we'd love to hear from you! www.allstate.com/carolyntackwest Requirements Active MI P&C License Prior P&C Insurance Experience Benefits Competitive pay + bonus opportunity

This job posting was last updated on 2/4/2026

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